Contact Support

Knowledge Base/Contact Us

Pipedrive's support team works around the clock

Chatbot support is available to all users. Log in to your Pipedrive account and click the "Quick help" question mark, then "Chat with us".

Live chat support

All users on Advanced, Professional, Power or Enterprise plans are eligible for live chat support. Log in to your Pipedrive account and click the “Quick help” question mark, then “Chat with us”.

Plan
Hours

Advanced

Monday to Friday, Business hours (9:00 am to 5:00 pm in user’s timezone)

Professional

Monday to Friday, 24 hours (24/5)

Power or Enterprise

Monday to Sunday, 24 hours (24/7)

Learn how to switch Pipedrive plans here.

If you are having trouble logging in, click “Having issues logging in?” on our login page to start a chat.

Live chat support in English and Portuguese is available 24/7 depending on plan. Live chat support in German, French and Spanish is typically available Monday to Friday during most native speaker’s business hours.

Phone support

Users with account settings access on Power or Enterprise plans are eligible for phone support. Log in to your Pipedrive account and click the “Quick help” question mark, then “Call me”.

Language
Hours

English

Monday to Friday, 6:00 am to 10:00 pm (UTC)

Portuguese

Monday to Friday, 9:00 am to 10:00 pm (UTC)