Click here to find out how to get in touch!
Status:

Support Center

Can I set up auto-forwarding to Pipedrive’s Smart BCC from Gmail?

Unfortunately, this isn’t possible with Smart Email BCC in the Silver plan of Pipedrive. The best solution in this case is to upgrade to Pipedrive's Gold plan and use the Email Sync.

Auto-forwarding is not possible in Pipedrive as Gmail needs to send a confirmation email to verify the auto-forwarding destination.
The confirmation that Gmail sends is blocked by our system as it is from an automatically-generated unique email address each time. As the confirmation email is from an unknown address in Pipedrive, you cannot confirm Google's security requirement.

Aside from upgrading to Pipedrive's Gold plan, the only other solution is to manually forward each email reply to your Smart Email BCC address.