Knowledge Base

Conducting business can mean receiving many emails, so keeping them organized is vital to productivity. With email labels, you can filter and identify emails based on what they have in common, making it easier to find and sort them.

How to assign and create email labels

You can create a new email label by clicking the label dropdown in the top right corner of your Pipedrive inbox and selecting “Add new label”.

You can apply that label to an email by opening the desired email, clicking the email icon next to the subject line, and selecting your label.

You can also apply labels to multiple emails at once. Simply select the emails from the inbox view and click “Manage labels”. Then, select the labels you want to apply.

Editing and deleting email labels

You can edit a label by hovering over it in the label dropdown and clicking the pencil icon. You can also change the label’s name and color and delete it by clicking the trash can icon.

Viewing and filtering email labels

When viewing your synced emails in your Pipedrive inbox, your email labels are to the left of the subject lines.

To filter your inbox by labels, you can select one or more email labels from the label dropdown in the top right corner of your inbox.