If you are going to host a tool on your website, you would obviously want it to match the aesthetic and design philosophy that you have chosen for your business.
For the embeddable Chatbot system, Pipedrive allows you to customize the look of your chatbot, so that your customers can immediately understand who they are speaking to, and feel confident in their decision.
To customize the look of any of your Chatbots, go to the Chatbot tab in your account, and select any of your existing playbooks. Once selected, go to the Preview and edit theme header to begin your customization.
When changing any of these options, they will be previewed for your convenience on the right side of the screen, using the questions and responses from this specific playbook.
If you have multiple chatbot playbooks active in the websites associated with your business, you may wish to keep them all consistent in name, appearance, and theme.
When you are satisfied with your choices for this playbook, click the Save button.