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Knowledge Base/Email/Setting up Email Sync/How can I find my IMA...

How can I find my IMAP and SMTP information to sync my email?

BF
Breandan Flood, November 25, 2021
Note: The Email Sync feature is one of the many useful features of Pipedrive’s Advanced, Professional, and Enterprise plans. To learn how to switch plans, click here.

To enable the Email Sync in Pipedrive, you may need to provide IMAP and SMTP information. We already support native sync with Gmail and Microsoft, so this custom connection should be used only if the native way doesn't work.

If you do not know that information, we've provided the typical host addresses and port numbers for the most common email providers below.

Note: Please ensure you have IMAP enabled in your email account.
Screen_Shot_2017-11-03_at_4.44.41_PM.png
  • iCloud
    IMAP host: imap.mail.me.com
    IMAP port: 993
    SMTP host: smtp.mail.me.com
    SMTP port: 587

  • AOL
    IMAP host: imap.aol.com
    IMAP port: 993
    SMTP host: smtp.aol.com
    SMTP port: 587 or 465

  • Yahoo!
    IMAP host: imap.mail.yahoo.com
    IMAP port: 993
    SMTP host: smtp.mail.yahoo.com
    SMTP port: 587 or 465

  • Verizon
    IMAP host: imap.verizon.net
    IMAP port: 995
    SMTP host: smtp.verizon.net
    SMTP port: 465

  • AT&T
    IMAP host: imap.mail.att.net
    IMAP port: 993
    SMTP host: smtp.mail.att.net
    SMTP port: 587 or 465

Also, you can find here a list of custom providers and links to their support pages, where you can find more information about their ports and connection details:

If your provider is not listed here — or if you use an email provider specific to your company — we suggest reaching out to your System Administrator for the IMAP and SMTP information required to sync your email to Pipedrive.

If you are connecting a Microsoft account, you can always check for updated IMAP and SMTP settings by going to Settings > View all Settings > Sync email > POP and IMAP.

Screenshot_2021-02-12_at_14.07.05.png
Note: Unfortunately there is no way to connect your POP3 server with the Pipedrive Email Sync. The Email Sync feature of Pipedrive only supports IMAP or Exchange credentials for establishing the sync.

If you are connecting to the IMAP server using port 143, this is not supported as it is not encrypted.
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