Knowledge Base

To enable the Email Sync in Pipedrive, you may need to provide IMAP and SMTP information. We already support native sync with Gmail and Microsoft, so this custom connection should be used only if the native way doesn't work.

If you do not know that information, we've provided the typical host addresses and port numbers for the most common email providers below.

• iCloud
  IMAP host: imap.mail.me.com
  IMAP port: 993
  SMTP host: smtp.mail.me.com
  SMTP port: 587
  
  
• AOL
  IMAP host: imap.aol.com
  IMAP port: 993
  SMTP host: smtp.aol.com
  SMTP port: 587 or 465
  
  
• Yahoo!
  IMAP host: imap.mail.yahoo.com
  IMAP port: 993
  SMTP host: smtp.mail.yahoo.com
  SMTP port: 587 or 465
  
  
• Verizon
  IMAP host: imap.verizon.net
  IMAP port: 995
  SMTP host: smtp.verizon.net
  SMTP port: 465
  
  
• AT&T
  IMAP host: imap.mail.att.net
  IMAP port: 993
  SMTP host: smtp.mail.att.net
  SMTP port: 587 or 465
  
  

Also, you can find here a list of custom providers and links to their support pages, where you can find more information about their ports and connection details:

• 123-reg
• Apptix
• AWS / Amazon WorkMail
• GoDaddy
  - GoDaddy IMAP settings
• HostGator
• iCloud
• ionos
• KingHost
• Locaweb
  - Outlook
  - Exchange and Office 365
  - Outlook Basic and Standard Exchange 2016
• Mimecast
• Proofpoint
  - Connection details
  - SMTP authentication
• Rackspace
• Shaw.ca
• Telstra
• TransIP
• WebGo
• WHC / Web Hosting Canada
• Yahoo
• Yandex
• All-inkl.com
  - Outlook für Android
  - Thunderbird: IMAP-Ordner abonnieren
• IceWarp
• Zoho
• Rzone.de (Strato)
• Antagonist.nl
• MXroute
• OVHCloud
• TheXYZ

If your provider is not listed here — or if you use an email provider specific to your company — we suggest reaching out to your System Administrator for the IMAP and SMTP information required to sync your email to Pipedrive.

If you are connecting a Microsoft account, you can always check for updated IMAP and SMTP settings by going to Settings > View all Settings > Sync email > POP and IMAP.