Note: The Email Sync feature is one of the many useful features of Pipedrive’s Advanced, Professional, and Enterprise plans. To learn how to switch plans, click here.
To enable the Email Sync in Pipedrive, you may need to provide IMAP and SMTP information. If you do not know that information, we've provided the typical host addresses and port numbers for the most common email providers below.
Note: Please ensure you have IMAP enabled in your email account.
If your provider is not listed here — or if you use an email provider specific to your company — we suggest reaching out to your System Administrator for the IMAP and SMTP information required to sync your email to Pipedrive.
If you are connecting a Microsoft account, you can always check for updated IMAP and SMTP settings by going to Settings > View all Settings > Sync email > POP and IMAP.
Note: Unfortunately there is no way to connect your POP3 server with the Pipedrive Email Sync. The Email Sync feature of Pipedrive only supports IMAP or Exchange credentials for establishing the sync.
If you are connecting to the IMAP server using port 143, this is not supported as it is not encrypted.