Knowledge Base

Topics
Install the app
Configuring SSO
Testing the SSO setup

Using Pipedrive single sign-on (SSO) with Okta

JT
Jenny Takahara, November 13, 2024
Note: This integration can only be configured by the admin user in both Okta and your Pipedrive account.

Pipedrive's single sign-on (SSO) feature integrates with Okta to ensure that your team can access Pipedrive easily using your identity provider.


Install the app

To begin, install the Pipedrive app from your Okta administrator dashboard. An admin user can select Applications, search for Pipedrive and click "Add".

Okta start

Enter the subdomain of your Pipedrive account into the corresponding field before clicking "Next" to confirm.

Okta Subdomain



Configuring SSO

Make sure to assign your users to Pipedrive from Okta before testing the single sign-on. Under "Applications", click the gear symbol, and "Assign to Users".

Assign to users

To start configuring single sign-on, select "SAML 2.0" under Sign-on methods and click "View setup instructions".

SAML 2.0

On the Setup Instructions page, you will find values for Issuer, Single sign-on (SSO) URL and X.509 certificate that you need to enter in your Pipedrive SSO settings page. Your Pipedrive SSO settings page can be found by going to Settings > security center > Single sign-on.

You can copy and paste all of these fields directly to their corresponding fields in Pipedrive.

Okta SSO blur
SSo PD

Testing the SSO setup

Once you have copied and pasted the values, click "Save and test". If everything has been configured correctly, you should see a success message.

SSO success

You can then enable SSO for your users by clicking the toggle at the bottom of the page.

Enable for users
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