Knowledge Base

Our Smart Docs feature helps you create proposals or quotes directly from the deal or contact detail view. Knowing how fields and templates work will help you save even more time in your negotiation process.

Supported fields

Pipedrive fields are separated into two categories in each tab – default and custom fields.

To add Pipedrive fields to your template, you need to copy and paste the field from the right-hand side of your template editor into the template body.

The field will show in brackets “[ ]” in the template and automatically replace the deal data when the template is used for a document.

Address fields and sub-fields

You can add an organization’s or contact’s default address to your templates and documents or split it up to add only the specific address lines you need.

Product fields and tables

Product fields only work with templates if they exist in a product table. First, copy and paste the table into your template body to add the product table. The table will auto-populate with a set of default product fields, but you can customize them to your preferences.

Due to the file type, product tables work differently in Spreadsheets and Slides. Learn more about product tables in this article.

Templates and documents

You can create a template before creating documents and proposals for your deals or contacts. You can do so directly, but we recommend creating a template, first. This would allow you to save time on future documents. You’ll find both options under the tab Documents section in the detail view.

Templates are not linked to specific deals or contacts. Therefore, all fields you add to a template are always visible.

However, when generating and editing a document linked to a deal, you’ll only be able to see the fields that include data for the specific deal. If no information for a field that you have in your document exists, the specific field won’t be available when editing the document.

In order to create a document with deal-specific fields, you must create it from within the deal’s detail view. To create a document with person-specific fields, you must create it from the deal detail or person contact’s detail view.

Template naming

When you create a new template, the system’s first suggestion is to add a title. The title will appear as ready to edit. Any changes to the template are automatically saved.

When generating a document from a template, the document title won’t include the name of the template and instead will have the deal title, the date and the time it was generated.

To keep your documents organized within the deal, you can add Pipedrive fields to the template title (i.e., deal title). When generating a document from a template with Pipedrive fields in the title, the original template title and Pipedrive fields will be saved.

Template and document categories

To help organize your documents and templates, you can divide them into categories. Choose from the existing:

• Quotes
• Proposals
• Contracts
• Or create a custom category

Clear unpopulated document fields

If you create a document from a template and a deal or contact is missing in any of its fields, the field name placeholder will remain in the document.

To change this setting, go to Tools and apps > Documents > Company settings and scroll down to find the relevant option.

Once this option is enabled, if a field is missing information in the deal or contact, it will appear blank when a document is created from a template.