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Knowledge Base

Activity Invites

Note: Activity invites are branded with the Pipedrive logo for companies with the Essential plan subscription. The Pipedrive logo is removed for companies with the AdvancedProfessional, or Enterprise plan subscription. To learn more about the useful features of Pipedrive's plans, click here.


Activity invites allow you to automatically keep your contacts updated on upcoming meetings and activities you have with them.

 


Sending out Activity Invites 

To send an activity invite, all you need to do is set up an activity, and add the people you want to invite to the Guests field in the 'Schedule an activity' window. You can add your existing Pipedrive people contacts or directly add email addresses to this field. 

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A Pipedrive contact person must have an email address listed under them in order for the activity invitation to successfully sent. If there's no email address under that person, you will see an error message in the Guests field.
You will have to enter an email address under that person contact, or enter the email address directly into the Guests field. 

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Click on the Save and send invites button to send out your activity invitations. 

 


The invitation

Each guest will receive an invitation to the event as an email once the activity invite has been sent out. 

if you have an active calendar sync, the invite will look like it was directly sent out from your calendar provider:

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If you have an inactive calendar sync, the invite will be sent from Pipedrive: 

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Note: Invites sent from users on the Google calendar sync (old feature) will always be sent through Pipedrive. If you are not sure which calendar sync you are on, reach out to support. 


Any responses to activity invites will go to the email address of the assigned owner of the activity. If the owner also has their emails synced with Pipedrive through our Advanced or Professional Plans, these replies will also appear in their Pipedrive inbox. 

  


Updating the activity 

When you update an activity's title, date, time, location, public description, or guests after an activity has already been created, you will see the option to Save and send updates at the bottom of the Activity prompt.

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The guests will then receive an updated invitation by email. 


What happens when I add or remove guests from the activity? 

If you add new guests to an activity, any new guests will now receive an activity invite. Any guests who have already been invited will not get another invitation. 

If you remove a guest from the activity or cancel the activity, the guest will receive a cancellation email. The activity will also be removed from your synced calendar if you have the Calendar sync feature enabled. 

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Questions?    Get in touch