Knowledge Base

Knowledge Base/Email/Email sync/How can I find my IMA...

How can I find my IMAP and SMTP information to sync my email?

BF
Breandan Flood, January 23, 2024
Note: The email sync feature is only available on Advanced and higher plans. Learn how to switch plans here.

To enable the email sync in Pipedrive, you may need to provide IMAP and SMTP information. We already support native sync with Gmail and Microsoft, so this custom connection should be used only if the native way doesn’t work.


Finding your IMAP and SMTP data

Note: Please ensure you have IMAP enabled in your email account.

If you don’t know that information, we’ve provided the typical host addresses and port numbers for the most common email providers below.

iCloud

IMAP host: imap.mail.me.com
IMAP port: 993
SMTP host: smtp.mail.me.com
SMTP port: 587
AOL

IMAP host: imap.aol.com
IMAP port: 993
SMTP host: smtp.aol.com
SMTP port: 587 or 465
Yahoo!

IMAP host: imap.mail.yahoo.com
IMAP port: 993
SMTP host: smtp.mail.yahoo.com
SMTP port: 587 or 465
Verizon

IMAP host: imap.verizon.net
IMAP port: 995
SMTP host: smtp.verizon.net
SMTP port: 465
AT&T

IMAP host: imap.mail.att.net
IMAP port: 993
SMTP host: smtp.mail.att.net
SMTP port: 587 or 465
OVH

IMAP host: ssl0.ovh.net
IMAP port: 993
SMTP host: ssl0.ovh.net
SMTP port: 465
IONOS

IMAP host:
imap.ionos.com
IMAP port: 993
SMTP host: smtp.ionos.com
SMTP port: 465
Rzone.de (Strato)

IMAP host: imap.strato.de
IMAP port: 993
SMTP host: smtp.strato.de
SMTP port: 465
Email Servr

IMAP host: secure.emailsrvr.com
IMAP port: 993
SMTP host: secure.emailsrvr.com
SMTP port: 465
GoDaddy

IMAP host:
imap.secureserver.net
IMAP port: 993
SMTP host: smtpout.secureserver.net
SMTP port: 465

You can find here a list of custom providers and links to their support pages, where you can find more information about their ports and connection details:

If your provider is not listed here – or if you use an email provider specific to your company – we suggest contacting your system administrator for the IMAP and SMTP information required to sync your email to Pipedrive.


Setting up your email sync

Note: Email sync is not compatible with Amazon WorkMail using the Exchange protocol. Some providers like AOL, Yahoo, Yandex and others require an app password instead of the regular email password. You can find information on how to create the app password on your provider’s help pages.

If you connect a Microsoft account, you can check for updated IMAP and SMTP settings by going to Settings > View all Settings > Sync email > POP and IMAP.

Screenshot_2021-02-12_at_14.07.05.png
Note: Currently POP3 server is not supported for the Pipedrive email sync. The email sync feature only supports IMAP or Exchange credentials for establishing the sync. The IMAP server using port 143 is not supported as it’s not encrypted.
Was this article helpful?

Yes

No

Related articles

Got any questions?

Contact us