Talk to us
Status:

Support Center

Syncing with Google Contacts


Pipedrive has the ability to import and sync your Google Contacts, creating a two-way sync which populates your Pipedrive account with People from your Google Contacts account. This means that if you update information in one account, that same information will be updated in the other account.

Note: To sync your contacts with Google contacts, you should have your Google account already synced with your Pipedrive account.
If not, then follow the instructions found here.

How to sync Pipedrive and Google Contacts

  • Go to Settings > Personal > Google Contacts.
  • Click the Enable Google contact sync button to sync your contacts with Google contacts.
  • In the 'Sync with following contacts group' area, select a contacts group from the dropdown list.
  • Click Save to sync your contacts with the selected Google contacts group. The initial sync may take up to an hour to complete, depending on server queues.

Screen_Shot_2017-10-26_at_3.30.34_PM.png

Note: When selecting a contacts group, the My Contacts group will import every Google Contact you have, including any family members or non-contacts in your Google account. We recommend creating a new Google contact group within Google to sync Pipedrive contacts.

When adding new contacts to either Google or Pipedrive after you've already synced your accounts, the entry will be mirrored to the other system. You need not worry about updating both systems; they're in a loving relationship and get along well together. If you update one, the other will know. 

What data is synced to my people from Google?

Pipedrive will sync data from the following fields with Google Contacts.

  • Name
  • Company/Organization
  • Phone numbers
  • Email addresses
  • Instant messenger information
  • Address (limited to one address associated with the Person, but not the Organization) 



As shown in the comparison above, take note of the following details.

  • Any custom fields or notes in Pipedrive or Google will not be synced together.
  • If any email address synced within Pipedrive is linked with a Gravatar profile picture, this will also sync into the Detail View of the Person in Pipedrive.