Knowledge Base

Pipedrive's drag-and-drop editor is an easy-to-use tool for creating attention-grabbing designs and engaging content for your contacts.

You can use it to create email campaigns, newsletters, or templates for future use.

Using the drag-and-drop editor

To begin, go to Campaigns > Email campaigns and select “+ Email Campaign”.

To start using the drag-and-drop editor, click on the “Design your email” option under Content.

You’ll then be able to choose whether you would like to design your email campaign from blank, or you can choose one of our existing email campaign layouts to edit.

You’ll then be brought to the Content editor page where you have three tabs to design your campaign – Content, Rows and Settings.

Rows

Rows allow you to create the layout of your email. By default, you will have one row added at the top of your email, which you can drag content blocks to, or delete by clicking on the row and selecting the trash can icon.

By clicking on a row, you will open the Row properties in the sidebar on the right-hand side of the page where you can choose your row settings, such as adding a border, background color/image and padding.

Once you have dragged your rows into your campaign and decided on your layout, you can start dragging content blocks into your rows.

You can use already pre-designed rows if you select "Default" from the rows dropdown.

Content

Content blocks allow you to add types of content to your layout. The content block options available are:

• Title
• Text
• Image
• Button
• Divider
• Social
• HTML
• Video
• Icons
• Menu

When you have added different content blocks to the rows in your campaign, you can click on the block to edit the different content properties for that block type. Clicking on a text block will show a toolbar allowing you to edit your text.

For example, you can add person and organization merge tags to your text blocks:

While designing your campaign, you can check the finished product’s appearance by clicking the “Preview“ option.

Settings

In the settings tab, you can set more general email design settings, such as the width of the design area, your background color, and your default font.

Templates

When you have created a design that fits your branding guidelines or that you know you will use again, you can save it and re-use it afterward for other campaigns making any edits you wish by saving it as a template.

To build a template, click on Campaigns > Templates and select “+ Template” to begin using the drag-and-drop editor.

You can build templates as preparation before creating campaigns, allowing you to create a library of campaign templates for future use.

Unsubscribe footer

In the drag-and-drop editor, you’ll see an unsubscribe footer attached at the bottom of your campaign design.

This footer is mandatory and not possible to remove, as it is necessary for GDPR compliance and also ensures a strong email delivery reputation.

The unsubscribe footer contains merge tags, which will add your company information inside it automatically when you’re sending out your email campaign.

We provide you with a default unsubscribe text, but you can edit it if you want to. Click on the footer to open the editor. You will see the Text and Link text fields and the Preview text section.

Click the green button to save the changes and now your template is ready to go.