How is data backed up in Pipedrive?
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Have you ever wondered how the data in Pipedrive is stored and how reliable the backups are? If you have, keep reading:
- Pipedrive has database replicas that sync the databases in real time. This means that, if something should happen to one of the main database machines, the backup can be switched to quickly ensure continuity of service and no loss of data.
- Pipedrive conducts nightly complete backups of all the database machines. These backups can be used to recover data in the event of data corruption. This is used in the event that the database machines are intact, but the data has somehow been corrupted in both the main machines and the replicas.
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Pipedrive also creates nightly backup files of all the customer databases, encrypts them and stores them securely off-site.
How can I create a data backup?
Note: This action is only available to users with export permissions enabled.
To create a local Pipedrive data backup, simply go to Tools and apps > Export data from the left sidebar menu.
From there, generate a spreadsheet of the information you wish to export and then download it to your computer.
For how long is my information stored after I close my account?
Paid Pipedrive accounts
When a paid Pipedrive account is closed, the account and its data are scheduled for permanent deletion within 180 days of the date of closure.
Free trial accounts
In the case of free trial accounts, they’re scheduled for permanent deletion within 60 days of the date of closure.
Note: See Section 9 of our Privacy Notice for more information.
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