Knowledge Base

Sender and company information
Unsubscribe flow

Campaigns: account settings

Jenny Takahara, April 17, 2024
Note: Campaigns by Pipedrive is available as a paid add-on. Only users with account settings access can manage campaign settings.

Under campaign settings, you can:

  • Set up and edit the sender’s name and address that would appear in your emails’ footer
  • Authenticate email domains that send out your email campaigns
  • See unsubscribe flow when a user unsubscribes from your campaigns

To navigate to your campaign settings head to Campaigns > Campaign settings.

Sender and company information

You can set up multiple sender emails for your campaigns under Settings > Senders.

To do so, simply click on the “+ Sender” button and enter a new sender email. You can also add senders in the section From > Sender email > + Sender when creating a new email campaign.

Each sender consists of the sender’s name, email, reply-to email, company name and physical address.

You’ll also be prompted to confirm your company’s physical address to comply with best email practices.

All users will have access to sender and company information. Each added sender must verify their email address to be allowed to send email campaigns.

Unsubscribe flow

To comply with GDPR, each email campaign you send must contain an unsubscribe link at its bottom.

An unsubscribe flow pre-populated with your company details will be added to the footer automatically from within the drag-and-drop editor.

You can view the complete flow under the unsubscribe flow tab.

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