Knowledge Base

Topics
Sender and company information
Unsubscribe flow

Campaigns: account settings

JT
Jenny Takahara, November 2, 2023
Note: Campaigns by Pipedrive is available as a paid add-on. Only users with account settings access can manage campaign settings.


Under campaign settings, you can

  • Set up and edit the sender's name and address that would appear in your emails' footer
  • Authenticate email domains that send out your email campaigns
  • See unsubscribe flow when a user unsubscribes from your campaigns

To navigate to your campaign settings head to Campaigns > Campaign settings.

campaign settings

Sender and company information

You can set up multiple sender emails for your campaigns under Settings > Senders.
To do so, simply click on the "+ Sender" button and enter a new sender email. You can also add senders in the section From > Sender email > + Sender when creating a new email campaign.

campaign sender information

Each sender consists of the the sender's name, email, reply-to email, company name and physical address.

sender name

You will also be prompted to confirm your company's physical address to comply with best email practices.

sender address

Sender information and company information will be available to all users. Each added sender must verify their email address to be allowed to send out email campaigns.


Unsubscribe flow

To comply with GDPR, each email campaign you send must contain an unsubscribe link at its bottom.

An unsubscribe flow pre-populated with your company details will be added to the footer automatically from within the drag-and-drop editor.

You can view the complete flow under the unsubscribe flow tab.

unsubscribe flow
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