Knowledge Base

Campaigns: subscription and billing

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Yssel Salas
Last updated: October 5, 2026
Note: Campaigns by Pipedrive is available as a paid add-on. Access to the billing page and subscribing to Campaigns are only available to users with account management enabled.

Campaigns by Pipedrive is a powerful marketing tool that lets you manage your email communication, data and engagement with your customers from one place.

Before adding Campaigns by Pipedrive to your subscription, try it for free and boost your sales with custom newsletters sent directly from your Pipedrive account and account management software.


Trial

Note: This action is only available to users with account settings access.

To activate your 21-day trial, go to the Campaigns page by clicking on the megaphone icon on the left-hand side of the primary navigation bar.

Then, click the trial button to try campaigns for free.

You’ll be redirected to the billing page, where you can add the Campaigns add-on to your subscription.

Once you’ve successfully activated the trial, you’ll see a blue banner at the top of your Campaigns page showing how many trial days you have left.

During the trial you can add up to 500 subscribers.


Account review

Note: This action is available to users with "Can send campaigns" permission.

An account review is mandatory to purchase Campaigns after your Campaigns trial period.

If you wish to purchase Campaigns but your account hasn’t undergone an account review during the trial period, you can prompt a review from the Campaigns page.

Learn more about account verification in this article.

Note: Your company account will keep your access to Campaigns when your trial ends only if the account has been verified successfully.

Pricing

Note: The billing page is only available to users with account settings access.

The pricing for campaigns depends on the tier and the subscriber limit you choose.

Add Campaigns to your subscription

To add Campaigns to your subscription, go to the billing page. Then, select the Campaigns tier (standard or premium) and enter the amount of contacts you need.

Use the slider to select your desired number of contacts between 1k and 100k subscriber spots (by 1k increments).

As you move the slider, the estimated cost will appear on the right-hand side based on the overall contacts’ number. The more contacts you choose, the less you pay per subscriber.

The new subscriber limit will be applied to your company account immediately. This means, you’ll be charged a prorated amount from that date until the end of your current billing cycle. From the next billing cycle, the new subscriber tier will already be effective and the full amount will be charged.

Note: If you are still in your trial period and wish to upgrade your subscriber tier, the selected tier will be applied automatically upon the trial’s end.

Downgrade to a lower subscriber tier

To downgrade to a lower subscriber tier, click the subscriber limit in the Campaigns add-on section on the billing page and choose a lower limit using the slider.

Note: The slider won’t let you downgrade to a tier lower than the number of subscribed contacts you already have.

The new subscriber tier will be effective from the start date of the next billing cycle.

Cancel Campaigns

To cancel the subscription to Campaigns, follow the steps in this article.

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