Knowledge Base

Changing or updating login credentials

JT
Jenny Takahara, January 24, 2023

If you need to adjust your login email address, you can easily do so from the Settings tab of your Pipedrive app.

  • Go to Settings > Personal preferences > Account.
  • Find the email field and click on the pencil icon to edit.
  • Once clicked, you may now edit the login email address in that field.
  • When finished, simply press "Enter" on your keyboard to save the changes.
Note: If your Pipedrive account has single sign-on (SSO) enabled, you must verify the change by email.
Note: For security reasons, Pipedrive login email addresses may only be adjusted by their user and cannot be changed by any Pipedrive employee.
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