Knowledge Base/Email/Email Sync/Changing your email s...

Changing your email sender name

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Breandan Flood, March 10, 2021
Note: This feature is not available on Microsoft services as Microsoft servers do not allow editing the sender name. You can use this feature on Gmail and any other IMAP service, as long as the server allows it.

Your email sender name is the name the recipient of your email will see in their inbox. If you use Pipedrive's email sync feature, you can change your email sender name from your account.

Email Sender name

To change your email sender name in Pipedrive, go to your Email Sync settings page by clicking Personal Preferences > Email sync, or click on the gear symbol from your draft email. You can then change your email sender name.

Email Sender name 2

Once you have added your email sender name, click Save, and your recipients will see that name on the emails you send them.

Note: This feature is available on Pipedrive's Advanced, Professional, and Enterprise plans.
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