Knowledge Base

Manually syncing data in the mobile app

Jenny Takahara, November 2, 2023
Note: The minimum OS version required to install the mobile app is 9+ for Android devices and 15+ for iOS devices.

Pipedrive syncs data between the Pipedrive mobile app and Pipedrive web app regularly, but if you are in a hurry or you have just updated something important, you can manually sync your data from your mobile app.

There are two ways to manually sync your data from the mobile app.

  • The first way is by dragging your finger down the screen in any view in the mobile app. If the sync is successfully activated, a spinning circle will appear briefly at the top before loading the new data.

  • The second way to manually sync your mobile and web data would be to click on either More > Synchronize data in the iOS app or "..." > Synchronize data in the Android app. In this section, you will also be able to see when the data was last synced with the web app.

    • iOS app:
    • Android app:
    • Manual_sync_ios.gif
    • manual_sync_android.gif

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