Knowledge Base

Updating your own user information
Updating other users’ information
Can an admin user update the login information of other users?
What if I want to replace a user?

Updating user information

Jenny Takahara, April 15, 2024

Knowing which information is exclusive to you, and which information can be accessed and edited by account admins, is vital to knowing where you fit in your Pipedrive ecosystem.

Updating your own user information

Note: Users can only update their own user information regardless of permissions.

To update your user information, go to Personal Preferences > Account.

Here, you can update the following information:

  • Picture
  • Name
  • Login email
  • Timezone (this is updated automatically to match your computer timezone)
  • Date/number format
  • Language
  • Default currency

You can also change your password by going to Password > Password and login.

Updating other users’ information

Note: If you want to give a user account settings access, please read this article.

Users with account settings access can perform the following actions for regular users and other admins.

You can make these changes by going to Company Settings > Manage users > “...” > Edit access rights.

Can an admin user update the login information of other users?

For security and privacy reasons, an admin user can’t update the name, login email or password of any other user, admin or regular.

In Pipedrive, one user can belong to multiple companies with one set of login credentials, so we want to ensure that other users can’t access or change that information.

What if I want to replace a user?

The best way to replace a user in Pipedrive is to deactivate the existing user and add a new one for the new team member.

Note: For a guide on transferring previously owned items to a new user, check out this article.
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