Knowledge Base


Breandan Flood, November 2, 2023
Note: This action is only available to users with account settings access.

Your Pipedrive user list can be found in Settings > Manage Users > Users and access. In addition to a list of users, this will also show you which permissions you have enabled for each one, as indicated by the green check marks.

Note: The first user to start a new trial account is automatically given admin user rights with account settings access. Any users with account settings access can remove the admin user permission of the initial user if need be.

In the Manage users section, you will have three sections: active, invited, and deactivated.

  • Active – The user is currently enrolled with the account and has access.
  • Invited – An invitation has been sent to the email address, but a new user has not yet been enrolled.
  • Deactivated – The user has been disabled and the user no longer has access to the company account

If a user has been invited to join the account but has not accepted, you can cancel their Pipedrive invitation link under the invited tab. You can read about adding new users in this article.

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