Knowledge Base

Why can't I see my colleagues' items in the list view?

Breandan Flood, November 2, 2023

If you believe you should be able to view items owned by one of the other users in your Pipedrive account but cannot see that information – we suggest checking the displayed filter in the list view to verify that it should be showing that user's owned items.

However, be aware that users may have their visibility restricted in the Pipedrive account based on the visibility groups in Pipedrive, dictated by the admin user of the account. If you have any questions regarding those visibility permissions, we suggest inquiring with the admin user of your Pipedrive account.

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