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Knowledge Base

Why does Pipedrive log me out?

Note: Each user can have up to three devices logged into the same user account. 


Since company Pipedrive accounts contain your valuable information, Pipedrive will automatically log you out after a certain period of inactivity. 

To remain logged in for a longer period of time, be sure to check the Remember me option when logging in.
When the Remember me option is checked — or when logging in using Google credentials or with SSO — Pipedrive login sessions will last for thirty days. When not selected, login sessions will last for twelve hours, or until the internet browser is closed. 

However, you do not need to worry about being logged out in the middle of your work.  Pipedrive will keep you logged in and extend your session if you're still in the middle of working. 

Note: To help maintain the overall security of your Pipedrive user account, we suggest being vigilant and checking your active device login sessions, as well as your device login history for your account.

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