Knowledge Base

Knowledge Base/Features/Products/Recurring products

Topics
How can I add recurring products?
Smart Docs
List view
How are the revenue values calculated?

Recurring products

YS
Yssel Salas, March 19, 2024
Note: Recurring products feature is currently in beta and available to a closed group of users. It will be released to more users at a later date. This feature is only available on Advanced and higher plans.

Configure recurring services, such as subscriptions or licenses, to repeat on a regular basis and automatically estimate the revenue of the products you sell through your deals with Pipedrive’s recurring products feature.


How can I add recurring products?

To add a recurring product to your Pipedrive account, go to the Products tab found on the left-hand side of the Pipedrive app and click “+ Product.“

Then, you can fill in the details about the product and configure the billing frequency.

If you want to add a billing frequency to an existing product, open the detail view and hover over the ”Billing frequency” field in the sidebar. Then, click the pencil icon.

The ”One time” option will be the default option for products that don’t have any billing frequency configured. Select the frequency from the dropdown and save the changes.

To add recurring products directly from a deal, click “+ Products” within the summary on the left-hand side of your screen.

Then, add the product and select the billing frequency from the dropdown. You can also enter the billing start date and other details, such as taxes or discounts, to calculate the total value of the deal.

Note: The billing start date serves as a reference for the billing period but is not directly used in the revenue calculations.

Smart Docs

You can create proposals and quotes with Smart Docs with recurring products. Recurring product fields are included in the default product table placeholder.

Once you generate the document from the template, the recurring product fields will be filled in with the respective recurring product information.

List view

You can see and edit billing frequencies and billing cycles in the product list view.

Click the gear icon on the right-hand side of the screen and add the billing frequency and billing cycles to the visible columns.

Once you add the columns to the list view, you can view and edit value in the fields by hovering over the field and clicking the pencil icon.

If you have the right permissions, you can bulk-edit the billing frequency by selecting the products and changing the values in the bulk-edit pop-up on the right-hand side of the screen.


How are the revenue values calculated?

Upon adding recurring products to your deals, you’ll be able to see the expected revenue. Click ”Revenue” next to the summary to see a breakdown of revenue values that the deal will bring.

The calculations are made following the table below:

Revenue value
Definition
Monthly Recurring Revenue (MRR)
The amount of monthly revenue expected from recurring products.

This doesn’t include revenue from products with a one-time billing frequency.
Recurring products with infinite cycles are calculated with a default 12-month term.


Annual Recurring Revenue (ARR)


The amount of annual revenue expected from recurring products.
This doesn’t include revenue from products with a one-time billing frequency.
Recurring products with infinite cycles are calculated with a default 12-month term.

Annual Contract Value (ACV)
The total value of the contract (deal) for 12 months.
This amount includes both one-time and recurring products.
Recurring products with infinite cycles are calculated with a default 12-month term.
Total Contract Value (TCV)
The total value for the contract (deal) over the full term.
This amount includes both one-time and recurring products.
Recurring products with infinite cycles are calculated with a default 12-month term.
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