Knowledge BaseEmailSmart Email BCCWhy are my emails not...
When using Pipedrive's Email Sync, or Smart Email BCC, your received emails will automatically be linked with the contact person in Pipedrive associated with that email address.
However, in some scenarios, your emails will not link to the deal automatically.
If you notice that your emails are not linking to your deals, and the cause is not one of the two above, please contact our support team for further assistance.
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