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Support Center

Contacts Timeline

When selling, you may need to have a visual representation of the history of your activities with a specific contact. For that, you can use Pipedrive's Contacts Timeline view.

To go to the Timeline View of your Contacts page, go to your Contacts tab — either People or Organizations — and click on the Timeline button, found to the left of the Add person button.

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When a contact is displayed in the Contacts Timeline, the activities associated with that contact are displayed on a horizontal line.
Clicking on an activity will provide a quick summary of the activity's name and when it was scheduled, and a reference to any deal that the activity was associated with. 

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To provide further context to the extended history you've had with your contacts, you can adjust the amount of time displayed in the Contacts Timeline.

To adjust that, click the below button, and select the amount of time you want displayed on this timeline.
When selected, the exact dates displayed shown in the summary, above the contact names.

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If the Timeline helps you to notice that a long time has passed since scheduling an activity with one of your contacts, you can quickly add a deal or activity with your contacts.

To do so, click on the "..." button on the right side of the contact in the Timeline View. Simply select which item you would like to add, provide the relevant details, and click Save

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Within the Contacts Timeline, you can also filter through the displayed contacts, so that you are only seeing the information that is most relevant to you at any time.  To learn how to filter in Pipedrive, click here.