Can I delete my account?
Before you proceed with any of the options below, we recommend exporting your data. Once your data is deleted, you won’t be able to recover it.
Cancel your account
If you don’t intend to use your account anymore, go through the standard cancellation flow.
When a paid Pipedrive account is closed, the account and its data are scheduled for permanent deletion, typically within 180 days of the closure date. Trial accounts are typically deleted within 60 days of the closure date, as per section 5.11 of our data retention policies.
Once you’ve canceled your account, you’re all set and don’t need to take any further action.
Delete your account
If you want to delete your account data immediately, contact support and request a manual account deletion. Once deleted, the account will be permanently removed from our system, and you won’t be able to access it.
Use the start-over link
Use the start-over link to delete your account data without closing your account.
The link will delete all data, including deals, leads, projects, people, organizations, products, notes, files and Campaigns (including sent and draft campaigns) in your account. However, it won’t reset your account settings, for example, pipelines, stages, custom fields or users.
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