Knowledge BaseContact Us
You can reach out to us anytime via email at [email protected].
Chatbot support is also available to all users. Log in to your Pipedrive account and click the "Quick help" question mark, then "Chat with us".
If you are having trouble logging in, click “Having issues logging in?” on our login page to start a chat.
All users on Growth, Premium or Ultimate plans are eligible for live chat support. Log in to your Pipedrive account and click the “Quick help” question mark, then “Chat with us”.
Growth
Monday to Friday, Business hours (9:00 am to 5:00 pm in user’s timezone)
Premium or Ultimate
Monday to Sunday, 24 hours (24/7)
Learn how to switch Pipedrive plans here.
Live chat support in English and Portuguese is available 24/7 depending on plan. Live chat support in German, French and Spanish is typically available Monday to Friday during most native speaker’s business hours.
Users with account settings access on Premium or Ultimate plans are eligible for phone support. Log in to your Pipedrive account and click the “Quick help” question mark, then “Call me”.
English
Monday to Friday, 7:00 am to 11:00 pm (CET/CEST)
Portuguese
Monday to Friday, 10:00 am to 11:00 pm (CET/CEST)