Knowledge Base

How can I regain access to a closed Pipedrive account?

Breandan Flood, November 2, 2023
Note: This action is only available to users with billing access set up through User Management.

You may regain access to a closed Pipedrive company by logging in to Pipedrive with your existing details connected to the closed company and providing new billing information. Keep in mind that this is only possible as long as your data still exists on Pipedrive's servers.

Users without billing access cannot reactivate a closed Pipedrive account. If you would like your account reactivated, please contact an admin on your account or another user with billing access.

If you are having trouble regaining access to the account, you can contact support who will assist you.

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