Note: This action is only available to Admin Users.
If your company's billing address is located in Europe or Australia you have the possibility to enter your VAT or ABN/ACN number to prevent being charged additional VAT/GST when paying for Pipedrive.
To do this, go to your billing page (Settings > Billing), and when entering your address, also fill in the VAT number for European addresses, or ABN/ACN number for Australian addresses.
If you've already entered your address but would like to add, or update, your VAT or ABN/ACN, go to your billing page — accessed by going to Settings > Billing — and click 'Update' next to billing address.
If your VAT or ABN/ACN number is not being accepted but you have checked it against official records (VAT check and ABN/ACN check), please get in touch with our support for further assistance.