We're currently updating our Knowledge Base to reflect the new navigation. If you have any questions, contact our support team or ask in the community.

Knowledge Base

How can I regain access to a closed Pipedrive account?

Note: This action is only available to Admin Users.


You may regain access to a closed Pipedrive company by logging into Pipedrive with your existing details connected to the closed company and providing new billing information. Keep in mind that this is only possible as long as your data still exists on Pipedrive's servers.

Users without Admin User status cannot reactivate a closed Pipedrive account. If you'd like your account reactivated, please contact the Admin User of your company, Pipedrive account.

If you are having trouble regaining access to the account, you can contact support who will assist you. 

Was this article helpful?

Questions?    Get in touch