What happens to my billing when I add a user in Pipedrive?
BF
Note: This action is only available to users with account settings access. You can learn more about user management in this article.
When you invite a user to join your Pipedrive account and give them deals app access, that new user will occupy a seat in your Pipedrive account.
- If you add a new user and already have an open seat in your account, then that user will occupy that open seat. In this case, nothing in the account’s billing information will change.
- If you don’t have an open seat in your account, adding a user will increase the billed seat count in your subscription. This means you’ll be billed immediately after the seat has been added to your account. You’ll see a prorated charge that reflects the time remaining in your current subscription cycle.
For example, if your monthly Premium plan billing cycle started on July 14th and you add an extra seat on July 20th, you’ll be charged the prorated amount of the time left of the current cycle for your extra seat on July 20th. On August 14th, Pipedrive will bill you the total amount for the users on the monthly Premium plan.
You’ll see these changes and your billing update in your checkout summary.
To understand the difference between a billed seat and a Pipedrive user, check out this article. You can find details about costs on our pricing page.
Was this article helpful?
Yes
No