Knowledge Base

How can I remove seats?

Breandan Flood, November 2, 2023
Note: This action is only available to users with Account Settings access.

If you don't plan on replacing a deactivated user, we recommend removing that user's seat so your subscription is updated with the correct seat count.

When deactivating a user, you will see a summary of all items owned by that user, as well as a reminder to reassign their data if you would like to.

There is also a checkbox under Update billing, which will remove that user's seat from your subscription immediately if selected.

If you would like to remove this seat at a later time, you will need to go to the Billing overview. In your billing overview, you will see your user count, as well as your current subscription cost and your current plan.

Next to the cost of your current plan, you have the option to Manage seats.

When you click on "Manage seats", you will see a pop-up where you can edit the seat count and save the changes. Note that the changes will take effect from the next billing cycle and the billing date will be specified in this pop-up.

You can read more about what happens to your billing when you deactivate a user in Pipedrive in this article.

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