Knowledge Base

Billing details
Starting a subscription
Skipping your trial
Direct debit

How can I start paying for Pipedrive?

Jenny Takahara, December 5, 2023
Note: This action is only available to users with account settings access.

It’s an easy process to transition from a trial account to a paid subscription with Pipedrive.

Billing details

Note: If you choose not to enter billing details into your account, you’ll be locked out after your trial ends. You can log into your account within 60 days of your trial ending and enter billing details to start a paid subscription.

To start your paid Pipedrive subscription, go to your Billing section.

You can enter your billing details before or during the payment flow.

If you choose to wait, you’ll be asked to enter your billing details before you checkout during payment.

Starting a subscription

Note: The cost of your subscription will appear as $0 while you’re in trial. If you don’t add your billing details before the end of your trial, you’ll be locked out of your account until they’re added and a subscription is started.

From your Billing section, select ”Manage subscription“ to enter the payment flow.

Next, select the plan you want to sign up for, or click ”manage seats“ to add extra slots for other users to be added to your account.

Note: Check out this article for a comprehensive list of features by plan.

After you select your plan, you’ll see a list of available add-ons that you can combine with your chosen subscription by clicking ”+ Add to plan.“

Some add-ons come free with certain plans, like the Smart Docs tool, which comes free with a Professional subscription or higher.

After you click ”Add billing details,“ fill in your contact, address and payment information in the next window.

Lastly, click ”Review purchase“ and check that everything you’ve entered is correct, then confirm your purchase.

Note: After you confirm your purchase, you’ll receive a confirmation email verifying your purchase. You can see your current subscription status in your Billing section.

Skipping your trial

If you’ve created a new Pipedrive account, and you want to begin a paid subscription before the trial period ends, you can find that option in the Billing section.

Note: When you click ”skip trial,“ you‘ll be taken to the first step of the sign-up process to select your plan, and the procedure will be the same as the ”manage subscription“ flow.

Direct debit

Pipedrive offers credit card and Paypal options for all users, as well as direct debit for users in the following countries:

  • Åland Islands
  • Austria
  • Belgium
  • Cyprus
  • France
  • French Guiana
  • Germany
  • Guadeloupe
  • Ireland
  • Italy
  • Luxembourg
  • Malta
  • Martinique
  • Mayotte
  • Monaco
  • Netherlands
  • Portugal
  • Réunion
  • San Marino
  • Slovenia
  • Spain
  • Saint Pierre
  • Miquelon
Note: Learn more about accepted payment methods for Pipedrive in this article.
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