Knowledge Base

Knowledge Base/Progress/Insights reporting/Insights: collaborati...

Topics
Where is the collaboration feature located?
Collaborative rights
Remove items shared with you
FAQ

Insights: collaboration feature

YS
Yssel Salas, April 3, 2024
Note: Collaborative insights feature is currently in beta and available to a closed group of users. It will be released to more users at a later date. Shareable dashboards is only available on Professional and higher plans. Learn how to switch plans in this article.

Reduce manual work and save time by editing shared Insights reports with your team.


Where is the collaboration feature located?

Click the “Share” button on the top right corner of your dashboard or report to open the share modal.

You will see the ”Share with users” tab as default. Look for the user or team on the search bar.

Once you select the user, you can choose the rights you want to grant (viewer, editor) as well as the options to transfer ownership and remove access.


Collaborative rights

The available actions for shared dashboards and reports depend on the rights the owner is giving to other users.

Shared dashboards

Owner
  • Edit the dashboard (add and remove reports)
  • Share the dashboard internally
  • Remove access
  • Create public links
  • Transfer ownership
  • Delete the dashboard
Editor
  • Edit the dashboard (add and remove reports)
  • Share the dashboard internally
  • Remove access
  • Create public links
Viewer
  • View only
Note: Collaborative editor rights for dashboards are only available for individual users. Teams are not supported.

Shared reports

Owner
  • Edit the report
  • Share the report internally
  • Remove access
  • Transfer ownership
  • Delete the report
Editor
  • Edit the report
  • Share the report internally
  • Remove access
Viewer
  • View only
Note: Shared reports with the Edit right count towards the user’s report limit. Collaborative editor rights for reports are only available for individual users. Viewer right for reports is available for Teams and all users.

When a report or dashboard is shared, you will see an icon on the item in the navigation bar.


Remove items shared with you

You can remove yourself from a dashboard or report that was shared with you.

Open the shared dashboard or report. Click on ”...”, then ”Remove from your dashboards.

Note: The dashboard or report will no longer be visible to you but won’t be deleted for anyone else. It’s not possible to remove yourself from dashboards or reports shared with a team or all users at once.

FAQ

What happens when two people edit a dashboard at the same time?

  • The last user saving the dashboard will be notified about the other simultaneous changes. They will need to refresh the page and try again.

What happens when two people edit a report at the same time?

  • The last user saving the report will be notified about the other simultaneous changes. They will see the option to either save it as a new report or discard their changes.

How can I generate a public link for a report?

  • Currently, public links for reports are not supported.

What happens to a shared dashboard when the owner is deactivated?

  • If the owner of a dashboard that was shared with more users (view or edit rights) is deactivated, the dashboards and its reports will be transferred to the first user in the list with admin permissions.

Can you change how often the data in a shared dashboard is updated?

You can, but two conditions must be met:

  • You must be the owner of the public link
  • The link must be opened in the browser it was copied from

If a different user opens the dashboard link, or the link is opened on a different device, the update interval will reset to its default (one hour.)

Was this article helpful?

Yes

No

Related articles

Got any questions?

Contact us