Knowledge Base

Depending on the needs of your business, you may need different tools working alongside your Pipedrive account to assist you in your day-to-day sales workflow. To understand better how a third-party app can save you time and effort, look at our most popular Marketplace categories and apps listed below.

To see a full list of the app categories in our Marketplace, click here.

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Lead generation

Lead generation apps will allow you to direct new sales opportunities from sources such as websites, social media and emails into your Pipedrive account as leads.

Most popular apps:

• Pipechimp
  Integrates Pipedrive and Mailchimp to facilitate your email marketing workflow.
• Leadfeeder
  Tracks website visitors to identify real companies visiting your website and enters them into your Pipedrive account automatically.
• Prospect.io
  Direct leads into your Pipedrive account based on email engagement in your drip campaign.
• Klenty
  Automates email outreach to your Pipedrive contacts

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Bots and messaging

Bots and messaging apps will allow you to automate communication with your website visitors, leads and customers about your products and services. You can also use these apps to facilitate communication within your sales team.

Most popular apps:

• Intercom
  Create and track deals in Pipedrive as leads are qualified from Intercom conversations.
• Textline
  Send, receive and log text messages to contacts directly from your Pipedrive account.
• Livechat
  Direct leads created through LiveChat directly into your Pipedrive account.
• Crisp
  Sync all of your Crisp contacts with Pipedrive.
• Salesmsg
  Send and receive text and photo messages to contacts directly from your Pipedrive account.
  

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Phone Solutions

Phone solutions apps will allow you to make incoming and outgoing calls with your Pipedrive leads and customers. You can also log and report on the call data directly in your Pipedrive account.

Most popular apps:

• Kixie
  Make/receive phone calls from Pipedrive and automatically log and track completed calls.
• Aircall
  Make/receive phone calls from Pipedrive and automatically log and track completed calls.
• Toky
  Sync contacts and leads from Pipedrive to Toky and log calls made from Toky in Pipedrive.
• Justcall
  Make/receive phone calls and SMS messages from Pipedrive. Log and track completed calls and messages.
• Circleloop
  Sync Pipedrive contacts, make calls from your Pipedrive account and log calls automatically.
  
  

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Email marketing

Email marketing apps will allow you to automate and manage your email communication with large groups of Pipedrive contacts at a time.

Most popular apps:

• Pipechimp
  Integrates Pipedrive and Mailchimp to facilitate your email marketing workflow
• Autopilot
  Automate email and marketing automation capabilities with actions in Pipedrive.
• Outfunnel
  Manage marketing campaigns with two-way automations between Mailchimp and Pipedrive.
• Klenty
  Automates email outreach to your Pipedrive contacts
• Sendpulse
  Import your Pipedrive contacts to SendPulse to facilitate your email campaigning workflow.
• Lemlist
  Automate and manage email campaign workflows from your Pipedrive account.
  

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Marketing automation

Marketing automation apps will allow you to automate actions to streamline your marketing workflows.

Most popular apps:

• Autopilot
  Automate email and marketing automation capabilities with actions in Pipedrive.
• Outfunnel
  Manage marketing campaigns with two-way automations between Mailchimp and Pipedrive.
• ActiveDEMAND
  Automate your sales call and email marketing workflows.
• Sendpulse
  Import your Pipedrive contacts to SendPulse to facilitate your email campaigning workflow.
• Leadsbridge
  Syncs Facebook Lead Ads with your Pipedrive account to boost lead generation.

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Customer support

Customer support apps will allow you to streamline your support workflow across communication channels and increase customer engagement and satisfaction.

Most popular apps:

• Intercom
  Create and track deals in Pipedrive as leads are qualified from Intercom conversations.
• Textline
  Send, receive and log text messages to contacts directly from your Pipedrive account.
• Livechat
  Direct leads created through LiveChat directly into your Pipedrive account.
• Supportbee
  Sync your Pipedrive contacts with your email ticketing system.
• Front
  Sync your Pipedrive contacts with your email ticketing system.

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Proposals and contracts

Proposal and contracts apps will allow you to create, send and manage your contracts with current and potential customers directly from Pipedrive.

Most popular apps:

• Pandadoc
  Build, customize and send documents for customers to sign directly from your Pipedrive account.
• Getaccept
  Build, customize and send documents for customers to sign directly from your Pipedrive account.
  
• Webmerge
  Send your Pipedrive data directly to Webmerge documents.
• Clientpoint
  Create, manage and track proposal processes for your deals directly from Pipedrive.

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Accounting and invoicing

Accounting and invoicing apps will allow you to streamline your financial management system from Pipedrive.

Most popular apps:

• Dryrun
  Imports Pipedrive data for a seamless financial forecasting process.

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Task management

Task management apps will allow you to create workflows between Pipedrive actions and your task management system to keep track of your team’s progress.

Most popular apps:

• Asana
  Make updates to your project management workflow in Asana when deals are created or updated in Pipedrive.
• Trello
  Update your project management cards in Trello with Pipedrive information effortlessly.

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Integration platforms

If you want to create a workflow between your Pipedrive account and a third-party platform but cannot find an existing app, you can use an integration platform to connect the parties for you.

Most popular apps:

• Piesync
  Syncs your Pipedrive contacts with a third party platform
• Integromat
  Integrates your Pipedrive account with other platforms to automate workflows
• Import2
  Imports, exports, or syncs your Pipedrive data with other platforms
• SyncQ- QuickBooks Automation
  Presents Quickbooks invoice and payment information directly in your Pipedrive account
• Zapier
  Integrates your Pipedrive account with other platforms to automate workflows