Pipedrive's support team works around the clock. The type of support you can receive depends on the plan you are on. Learn more about Pipedrive plans here.
Plans
Users on the Essential, Advanced, Professional, and Enterprise plans will have access to support via email and chat. Enterprise plan users will also have access to our inbound calling line.
| Plan | Email ✉️ | Chat 💬 | Call 📞 |
| Essential | ✔️ | ✔️ | |
| Advanced | ✔️ | ✔️ | |
| Professional | ✔️ | ✔️ | |
| Enterprise | ✔️ | ✔️ | ✔️ |
Languages & Hours
We provide support in English, Portuguese, German, French, and Spanish.
| Language 🗺 | Hours 🕘 |
| English | 24 hours a day, 7 days a week |
| Portuguese | 24 hours a day, 7 days a week |
| German | Monday-Friday, 9 am to 5 pm (UTC) |
| French | Monday-Friday, 9 am to 5 pm (UTC) |
| Spanish | Monday-Friday, 10 am to 10:30 pm (UTC) |
How can I contact Pipedrive support?
To get in touch with our support team, log into your Pipedrive account and click on the Quick help question mark > Talk to us to open up a chat.
You can also reach out to us via email at support@pipedrive.com.