Knowledge Base

Contacting Pipedrive support

Pipedrive's support team works around the clock. The type of support you can receive depends on the plan you are on. Learn more about Pipedrive plans here

 

Plans

Users on the Essential, Advanced, Professional, and Enterprise plans will have access to support via email and chat. Enterprise plan users will also have access to our inbound calling line. 

Plan Email ✉️ Chat 💬 Call 📞
Essential ✔️ ✔️  
Advanced ✔️ ✔️  
Professional ✔️ ✔️  
Enterprise  ✔️ ✔️ ✔️

 

Languages & Hours

We provide support in English, Portuguese, German, French, and Spanish. 

Language 🗺 Hours 🕘
English 24 hours a day, 7 days a week 
Portuguese 24 hours a day, 7 days a week 
German Monday-Friday9 am to 5 pm (UTC)
French Monday-Friday9 am to 5 pm (UTC)
Spanish Monday-Friday, 10 am to 10:30 pm (UTC)

 

How can I contact Pipedrive support? 

To get in touch with our support team, log into your Pipedrive account and click on the Quick help question mark > Talk to us to open up a chat. 

Screen_Shot_2020-12-10_at_3.34.41_PM-1.png

Screen_Shot_2020-12-10_at_3.40.47_PM-1.png

 

 

You can also reach out to us via email at support@pipedrive.com.

Questions?    Get in touch