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Support Center

What happens when I delete an email that is attached to a deal?

If you delete an email that is associated to a deal in your Pipedrive account, that email will no longer be visible within the Detail View of that deal. This is because that information is drawn from the email being active in the Mail tab of your Pipedrive account. If you would like to not have that email in the Inbox of your Mail tab, we suggest using the Archive function to section it away while still keep its information available.