<div class="support-note primary">
Note: Prospector is part of the <a target="_blank" href="https://support.pipedrive.com/hc/en/articles/360012851418" rel="noreferrer noopener">LeadBooster add-on</a>, and you’ll receive ten free Prospector credits per month while trialing or paying for it. </div>
Prospector is an outbound lead generation tool powered by Cognism that lets you search a unique database of 400 million profiles and 10 million companies gathered from high-quality public and private sources for new leads. 
You can use personalized criteria to search the database for leads to add to your <a href="https://support.pipedrive.com/hc/en/articles/360001998358" target="_blank" rel="noreferrer noopener">Leads Inbox</a>. 
<figure><img class="vidyard-player-embed" src="https://play.vidyard.com/c1STsZJwJ76aBHxAGQNwPo.jpg" alt=""></figure>
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<h2 style="text-align: justify">
<a name="using-prospector"></a>Using Prospector</h2>
<div class="support-note success primary">Note: Only deals admin users can purchase more prospector credits; regular users must be given permission to add Prospector leads to the Leads Inbox.</div>
To open Prospector, go to Leads &gt; Prospector.
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If you haven’t set up the Prospector tool yet, you’ll have to click “Continue to Prospector” and go through the setup flow. 
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If Prospector is already active but you haven’t added any filters yet, you’ll see the following options: 
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%201.jpg" alt=""></figure>
<ul><li>Edit – add filter criteria to narrow down your prospects </li><li>Save filter – save your current filter for future use, or create a new filter to save </li><li>The “i” button – check your credit balance, or click “Get more credits” to add more</li><li>The person and organization icons – switch between person or organization prospects </li><li>“+ Add prospects” – choose prospects to add to your account </li><li>My prospects – see people or organizations you’ve already added </li></ul>
After adding a filter, you’ll see a list of relevant prospects. Click the “+” on the right to add a prospect to your account as a new lead.
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%204.jpg" alt=""></figure>
You can also hover your cursor over the icons in the available details column and click “View more details” to see the contact information that’ll be available once the prospect is added to your account.
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%205.jpg" alt=""></figure>
<div class="support-note success primary">Note: You can learn more about how Prospector collects data in <a href="https://support.pipedrive.com/hc/en/articles/360012981618" target="_blank" rel="noreferrer noopener">this article</a>. </div>
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<h2 style="text-align: justify">Viewing your new leads<a name="viewing-your-new-leads"></a></h2>
<div class="support-note success primary">Note: A prospect added to your account as a lead can’t be reverted back, and the token spent can’t be returned unless the lead is reported and confirmed as inaccurate. Every prospect costs one credit. </div>
You can navigate to your new lead's detail view from your prospects list using the arrow button:
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%20.jpg" alt=""></figure>
Click the “...” to report an inaccurate prospect, or hover and select “View more details” to see the information that was previously blurred out. 
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%206.jpg" alt=""></figure>
In the lead's detail view, see publicly available information about the prospect, including their company, job title, phone number, email address and location. 
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%207.jpg" alt=""></figure>
In the notes section, you’ll also be provided additional information that doesn’t fit directly into Pipedrive fields, like secondary phone numbers or extended work history.
<div class="support-note success primary">Note: Regular users can view leads, but to add them they’ll need the “Add Prospector leads” <a href="https://support.pipedrive.com/hc/en/articles/360000309478-Permission-Sets" target="_blank" rel="noreferrer noopener">permission</a> enabled.</div>
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<h2 style="text-align: justify"><a name="reporting-inaccurate-leads"></a>Reporting inaccurate leads</h2>
<div class="support-note success primary">Note: Inaccurate leads must be reported within ten days of purchase, and leads converted to deals can't be reported.</div>
If you notice inaccuracies within a prospector lead, like an out-of-service phone number or dead email address, you can report this to our team for an investigation to get your lead credit back.
You can do this in two ways: 
<ul><li>Click “...” &gt; Report inaccurate prospect in the prospects list </li></ul>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%206.jpg" alt=""></figure>
<ul><li>Click “...”&gt; Report inaccurate prospect in the lead's detail view</li></ul>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%208.jpg" alt=""></figure>
Then fill out a form describing the inaccuracies of the lead, as well as additional details if you would like to give some more information.
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As soon as our team has reviewed your lead, we’ll contact you directly with any feedback on your case and whether or not the lead was deemed inaccurate. 
<div class="support-note success primary">Note: The Prospector feature is designed to fully comply with GDPR and other international data regulations. Learn more in <a href="https://support.pipedrive.com/hc/en/articles/360012851478" target="_blank" rel="noreferrer noopener">this article</a>. </div>
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<h2 style="text-align: justify">
<a name="how-does-prospector-avoid-duplicates"></a>How does Prospector avoid duplicates?</h2>
Pipedrive has a duplicate checker to avoid adding leads that are duplicates of contacts in your account.
Duplicate conditions
In Pipedrive, the following fields are used to detect duplicates: 
<table><tbody><tr><td>Data type</td><td>Duplicate check field(s)</td></tr><tr><td>Organizations</td><td>Organization name</td></tr><tr><td>People</td><td>Person name</td></tr><tr><td>Leads</td><td>Lead title and lead person's name</td></tr></tbody></table>
Organizations
If you have an organization in Pipedrive with the same name as a new prospect, you'll see a warning notifying you that Similar organizations exist in your contact base. 
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%2012.jpg" alt=""></figure>
Click “Review” to see the possible duplicate organization.
You can link the organizations together and add the data from the new organization into the existing one, or keep them separate.
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%2013.jpg" alt=""></figure>
If you link the organizations, you can click the “..." next to the prospect and see the linked deal, or unlink the two. 
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%2014.jpg" alt=""></figure>
Contact people or leads
If you add a lead with a contact person that matches an existing one, you’ll be notified with this message: 
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%2015.jpg" alt=""></figure>
You can either link the new lead to the existing contact or create a new contact for that lead. 
<div class="support-note success primary">Note: For more information about merging duplicates in Pipedrive, check out <a href="https://support.pipedrive.com/article/merge-duplicates" target="_blank" rel="noreferrer noopener">this article.</a></div>
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<h2 style="text-align: justify">
<a name="how-can-i-add-more-credits"></a>How can I add more credits?</h2>
<div class="support-note success primary">Note: Any LeadBooster subscription comes with ten Prospector credits monthly at no additional cost. Learn more about Prospector pricing <a href="https://support.pipedrive.com/en/article/prospector-leadbooster-billing">in this article</a>. </div>
Any global admin user can purchase additional credits by clicking “i” &gt; “Get more credits.” 
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%2010.jpg" alt=""></figure>
You can change your monthly allowance of credits, or make a one-time purchase of extra credits for that month. 
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/prospector%2011.jpg" alt=""></figure>
After you click “Purchase credits,“ you’ll be directed to a billing page where you can review and confirm the purchase. Learn more about adding credits <a href="https://support.pipedrive.com/en/article/prospector-leadbooster-billing" title="https://support.pipedrive.com/en/article/prospector-leadbooster-billing">in this guide</a>. 
<div class="support-note success primary">Note: At your subscription renewal (or the end of your monthly credit allowance period if paying annually), all remaining Prospector credits in your account will expire and new credits will be added.</div>

Prospector

using-prospector

Using Prospector

viewing-your-new-leads

Viewing your new leads

reporting-inaccurate-leads

Reporting inaccurate leads

how-does-prospector-avoid-duplicates

How does Prospector avoid duplicates?

how-can-i-add-more-credits

How can I add more credits?

The Prospector feature has access to a B2B database of 400 million business profiles and 10 million companies. The data can come from public or private sources. 
Learn more about <a href="https://www.pipedrive.com/en/industries/b2b-crm">B2B CRM</a>
<ul>
<li>
Public – Public B2B data can be collected from any data sources that are freely available and in the public domain, including data from websites, social profiles and news articles. </li>
<li>
Private – Private B2B data comes from data sources that are secured from the public view, and can only be accessed via subscription, permission, or payment, including paywalled websites, financial and market intelligence and DaaS providers. </li>
</ul>
 Powered by an AI engine, Prospector then updates and verifies up to 800,000 profiles every day to make sure the data provided to our customers is accurate and up-to-date. 
Our Prospector feature is fully GDPR compliant. You can read more in <a href="https://support.pipedrive.com/hc/en/articles/360012851478" target="_blank" rel="noreferrer noopener">this article</a>.

How does the Prospector feature collect data? 

Our Prospector feature is designed to be used in full compliance with GDPR and other international data regulations.
We advocate respect for individuals' privacy in every step of the B2B sales and marketing process. Prospector fetches only the data that matches your chosen criteria, allowing you to operate within the legitimate interests that you have defined. The database Prospector connects to has been compiled lawfully, keeping data subjects informed and in control of their data. 
How do we ensure GDPR compliance?
<ol>
<li>We only collect relevant and necessary data that allows you to operate within your legitimate interests. 
</li>
<li>We have conducted security and privacy assessments on service providers engaged in the processing of the data you've requested. 
</li>
<li>We are committed to open and transparent communication in instances where we receive a data subject request, third party request, or perceive a threat to the security of our data. </li>
</ol>
 To ensure you continue to <a href="https://www.pipedrive.com/en/blog/data-protection-rules-regulations" target="_blank" rel="noreferrer noopener">comply with GDPR</a> and other laws that apply to<a href="https://www.pipedrive.com/en/blog/b2b-prospecting" target="_blank" rel="noreferrer noopener"> B2B prospecting</a>, you should define the legitimate interests that justify your collection and use of this data, inform the data subjects accordingly and include an opt-out for and remove any prospects who no longer wish to be contacted.

Is the Prospector feature GDPR compliant?

Knowledge Base

Prospector

Got any questions?