Pulse Feed
Pulse Feed organizes your sales priorities in one place, allowing you to take action faster and ensure that nothing slips through the cracks.
With Pulse Feed, you can:
- Manage your to-dos efficiently – View all your tasks in one place, without switching tabs
- Move faster through your day – Always see your next best move
- Spot overlooked and new deals – Stay on top of deals that need your attention
Where can I find the Pulse Feed?
On the sidebar on the left-hand side of your screen, click the Pulse icon > Feed.
How can I set up the Pulse Feed?
By default, Pulse Feed shows deals from all pipelines and stages, so you don’t miss anything before setting your filters.
You can customize which pipelines and stages your Pulse Feed shows by using the filters option at any time.
Click on the ”Filters” button and select ”Stage”.
When you open Filters, you’ll see options to:
- Show all pipelines and stages
- Select specific pipelines
- Choose one or more stages within those pipelines
Once you save your preferences, they’ll be remembered the next time you visit the Pulse Feed.
How Pulse Feed works
Pulse Feed organizes your work into three tabs, helping you prioritize follow-ups and uncover opportunities.
The Feed is based on open deals assigned to you, across all pipelines by default. You can fine-tune what appears using filters in each tab.
Follow-ups tab
Focus on active deals and recent interactions. This tab includes:
- Email replies – See when a contact replies to your email.
- Deals without email reply – Get a reminder to follow up if there’s no reply after 5 days.
- Planned activities – View calls, meetings, or tasks scheduled for today.
- Emails opened – Know when a contact opens your email.
- Links clicked in emails – Track when links in your emails are clicked.
- Email drafts – Review deals queued for automated email sends via Sequences
Overlooked deals tab
Find deals that may need attention:
- Deals without follow-up activity – No emails or tasks logged after the last contact.
- Overdue activities – Past-due tasks linked to open deals.
Opportunities tab
Uncover new or untouched deals with potential:
- Deals without activities – New open deals assigned to you, but with no scheduled tasks yet.
Taking action in the Feed
Each card in Pulse Feed includes:
- Deal and contact details
- Quick actions to schedule a task, send an email, or open the deal – without leaving the Feed
When clicking a card, a contextual side panel will open with everything you need at a glance – including the deal detail view, linked activities and associated contact and organization.
You can take action without leaving the Feed and move between cards using the arrows at the top of the panel.
Filtering and sorting
Use filters to tailor your Feed and stay focused. Filtering options vary by tab.
Filter by:
- Pipeline stage
- Card type
- Score
Sort by:
- Card type
- Score
- Due time
- Recently added
Frequently Asked Questions
What are the suggestions based on?
Pulse Feed shows suggestions based on your open deals in selected pipeline stages. When linked to those open deals, email and activity cards appear.
Does Pulse Feed use AI?
Not at the moment. The Feed relies on data from your account and displays cards based on fixed rules and time triggers. AI may be introduced in the future, and we’ll keep you updated.
What if a suggestion isn’t relevant?
You can hide cards that don’t apply. Click the three-dot menu (...) on the card and select Hide suggestion.
How can I get the most out of Pulse Feed?
To get the full benefit, we recommend enabling email sync and calendar sync. This ensures Pulse Feed captures your communication history and prompts follow-ups when needed.
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