<div class="support-note primary">
<strong>Note: </strong>You must have an active Pipedrive account to use the Leadbooster add-on. <a href="https://support.pipedrive.com/en/article/leadbooster-add-on">LeadBooster add-on</a> users receive full, unlimited access to <a href="https://support.pipedrive.com/en/article/scheduler">Scheduler</a>.<br></div>
<figure><img class="vidyard-player-embed" src="https://play.vidyard.com/EHgW7BvyFELjuLPhXdWBys.jpg" alt=""></figure>
<p style="text-align: justify"><strong>LeadBooster</strong> is a paid Pipedrive add-on, focusing solely on lead acquisition, management and conversion. It includes multiple features created to capture high-quality inbound and outbound leads before they drift elsewhere. </p>
<p>Once the LeadBooster add-on has been added to your subscription, you can view the features under the <a href="https://support.pipedrive.com/article/leads-inbox" target="_blank" rel="noreferrer noopener">Leads Inbox</a> in your account.</p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/leadbooster%205.jpg" alt=""></figure>
<hr>
<h2 style="text-align: justify"> <a name="what-is-included"></a>What is included?</h2>
<div class="support-note primary">
<strong>Note: </strong><strong><a href="https://support.pipedrive.com/hc/en/articles/360002296018-Web-Visitors-feature-BETA-" target="_blank" rel="noreferrer noopener">Web Visitors</a></strong> is not included<strong> </strong>in the LeadBooster add-on package and must be purchased separately. </div>
<p style="text-align: justify"><br>The LeadBooster add-on includes four amazing tools for you to maximize your leads: </p>
<ul><li><strong>Chatbot</strong></li><li><strong>Live Chat</strong></li><li><strong>Prospector</strong> </li><li><strong>Web Forms</strong></li></ul>
<p style="text-align: justify"><strong>Chatbot</strong></p>
<div class="support-note success primary"><strong>Note</strong>: Learn more about <strong>Chatbot</strong> <a href="https://support.pipedrive.com/hc/en/articles/360001584177-LeadBooster" target="_blank" rel="noreferrer noopener">in this article</a>.</div>
<p style="text-align: justify">The <strong>Chatbot</strong> is a tool that allows your customers to better qualify themselves as potential customers of your company.</p>
<p style="text-align: justify">You can set up a Chatbot on your website and use a playbook to acquire lead information to create leads, deals or people in your account based on the chat. </p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/leadbooster%201.jpg" alt=""></figure>
<p style="text-align: justify"><strong>Live Chat<br></strong></p>
<div class="support-note success primary"><strong>Note: </strong>Learn more about <strong>Live Chat</strong> <a href="https://support.pipedrive.com/hc/en/articles/360008032277-Live-Chat-" target="_blank" rel="noreferrer noopener">in this article</a>.<br></div>
<p style="text-align: justify">The <strong>Live Chat </strong>feature is part of your <a href="https://support.pipedrive.com/hc/en/articles/360001584177-LeadBooster" target="_blank" rel="noreferrer noopener">Chatbot playbook</a> flow that allows you and your team to chat directly with your website visitors and personalize your lead qualification process. </p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/leadbooster%202.jpg" alt=""></figure>
<p style="text-align: justify"><strong><br>Web Forms<br></strong></p>
<div class="support-note success primary"><strong>Note: </strong>You can learn more about <strong>Web Forms</strong> <a href="https://support.pipedrive.com/article/web-forms" target="_blank" rel="noreferrer noopener">in this article</a>.<br></div>
<p style="text-align: justify">With <strong>Web Forms, </strong>you can create your own personalized, embeddable forms for your website to collect your visitors’ information and funnel them into Pipedrive as deals or leads. </p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/leadbooster%203.jpg" alt=""></figure>
<p style="text-align: justify"><br><strong>Prospector</strong></p>
<div class="support-note success primary"><strong>Note: </strong>You can learn more about <strong>Prospector</strong> <a href="https://support.pipedrive.com/hc/en/articles/360011001417-Prospector-BETA-" target="_blank" rel="noreferrer noopener">in this article</a>.<br></div>
<p style="text-align: justify">The <strong>Prospector feature </strong>is an outbound lead generation tool that helps you find new leads from a database of 400 million profiles and 10 million companies. </p>
<p style="text-align: justify">Once you create target customers using filters like job title, location and industry, the tool reveals the leads that best match your search criteria. </p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/leadbooster%204.jpg" alt=""></figure>
<p style="text-align: justify"> </p>
<p style="text-align: justify">If you want to purchase more <strong>Prospector</strong> lead credits, the cost depends on the number of credits you want. You can check the price of adding lead credits <a href="https://support.pipedrive.com/hc/en/articles/360011001417-Prospector-BETA-#C4" target="_blank" rel="noreferrer noopener">in this article</a>.</p>
<hr>
<h2 style="text-align: justify"> <a name="how-much-does-lead-booster-cost"></a>How much does LeadBooster cost?</h2>
<div class="support-note success primary"><strong>Note: </strong>Learn more about Pipedrive pricing on <a href="https://www.pipedrive.com/en/pricing" target="_blank" rel="noreferrer noopener">our website</a>.<br></div>
<p style="text-align: justify">The cost of Leadbooster varies based on the payment frequency you choose: </p>
<ul>
<li>LeadBooster costs $39 per month per company on the monthly plan. </li><li>LeadBooster costs $32.50 per month per company on the annual plan ($390 due at purchase.) </li></ul>
<p style="text-align: justify">This is a recurring charge that occurs at the same time as your Pipedrive subscription renewal.<br></p>
<div class="support-note success primary"><strong>Note: </strong>You’ll receive 10 Prospector credits when you subscribe to Leadbooster, but additional Prospector credits are charged separately from your Leadbooster subscription.</div>

LeadBooster add-on

what-is-included

What is included?

how-much-does-lead-booster-cost

How much does LeadBooster cost?

<p style="text-align: justify">Paying for the Leadbooster add-on and Prospector credits is a simple and intuitive process and only takes a few clicks!</p>
<hr>
<h2><a name="paying-for-leadbooster"></a>Paying for Leadbooster</h2>
<div class="support-note success primary"><strong>Note: </strong>You can read more about the LeadBooster add-on and what's included <a href="https://support.pipedrive.com/en/article/leadbooster-add-on">in this article</a>.</div>
<p style="text-align: justify">To pay for LeadBooster, go to your <strong>Leads </strong>section, select any of the tools under LeadBooster and click <strong>“Activate LeadBooster”</strong>.</p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/chatbot%209.jpg" alt=""></figure>
<p>Then select <strong>“Confirm and activate” </strong>in the confirmation screen to start using LeadBooster. <br></p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/pay%20for%20leads%201.jpg" alt=""></figure>
<div class="support-note success primary"><strong>Note: </strong>It can take several minutes for Leadbooster’s features to become available after confirmation. If it takes longer than that, check your billing to make sure it’s listed there, then reach out to our <a href="https://support.pipedrive.com/contact-us" target="_blank" rel="noreferrer noopener">support team</a>. <br></div>
<hr>
<h2 style="text-align: justify">How much does LeadBooster cost?<br><a name="how-much-does-lead-booster-cost"></a></h2>
<div class="support-note success primary"><strong>Note: </strong>The payment frequency of your LeadBooster subscription will always match your company account’s.<br></div>
<p style="text-align: justify">There are two prices for LeadBooster based on your payment frequency: </p>
<ul><li>The monthly cost is $39/month</li><li>The annual cost is $390/year (or $32.50/month)</li></ul>
<div>LeadBooster is a recurring charge that occurs at the same time as your Pipedrive subscription renewal.<br></div>
<ul><li>You can add credits via one-time packages that won’t increase your LeadBooster subscription. However, these credits will be more expensive and appear separately on your invoice.</li><li>You can add Prospector lead credits when using the Prospector feature or in Billing at any time.</li></ul>
<figure><img src="https://kb-cms.pipedriveassets.com/Screen%20Shot%202021-06-17%20at%2010.59.15%20AM.png" alt="One time purchase"></figure>
<div class="support-note success primary"><strong>Note: </strong>With LeadBooster added to your account, you receive <strong>10 </strong>Prospector<strong> </strong>lead credits monthly at no additional cost.</div>
<hr>
<h2><a name="prospector"></a>Prospector </h2>
<div class="support-note success primary"><strong>Note: </strong>Unused Prospector credits will be deleted at the end of your billing period and replaced with new credits based on the number of monthly credits you’re paying for.<br></div>
<p><strong><a href="https://support.pipedrive.com/en/article/prospector"></a></strong><a target="_blank" href="https://support.pipedrive.com/en/article/prospector" rel="noreferrer noopener">Prospector</a> is an outbound lead generation tool that allows you to search for and gather high-quality leads based on set criteria and use credits to reveal the leads' data.</p>
<p><strong>Paying for credits</strong><br></p>
<p>To edit your monthly Prospector credits, go to <strong>Billing &gt; “</strong><strong><a target="_blank" href="https://app.pipedrive.com/settings/subscription/addons" rel="noreferrer noopener">Manage add-ons</a>.”</strong></p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/pay%20for%20leads%202.jpg" alt=""></figure>
<p>Then select <strong>“Change number”</strong> in the Leadbooster section:</p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/pay%20for%20leads%205.jpg" alt=""></figure>
<p>and use the slider to select the number of monthly credits you want, then click <strong>“Confirm.”</strong></p>
<p style="text-align: justify">As you move the slider, the cost of credits is reflected on the right. The more credits you choose, the cheaper the cost per credit overall.<br></p>
<figure style="margin-left:auto;margin-right:auto;text-align:center;"><img src="https://kb-cms.pipedriveassets.com/pay%20for%20leads%206.jpg" alt=""></figure>
<p><br>As per the <strong>monthly credit allowance period, </strong>the number you select here represents the credits added to your account at the start of each billing cycle, while the existing credits from the previous billing cycle are deleted. </p>
<div class="support-note success primary"><strong>Note: </strong>Adding credits to your account in the middle of your billing period means you receive fewer credits based on the time until your next subscription renewal, and you’re only charged for the new credits added. The full amount is applied starting from your next subscription renewal.</div>
<p><strong>Annual subscription</strong><br></p>
<p>There are two important things to know about using Prospector on an annual subscription: </p>
<p style="text-align: justify">On an annual subscription, your Prospector lead credits are added to your account <strong>monthly,</strong> on the corresponding day of the month your billing cycle started. </p>
<ul><li>For example, if your annual billing cycle started on January 4th, you would receive credits on February 4th that could be used until March 3rd, and then you’d receive new credits on March 4th.</li></ul>
<p style="text-align: justify">Any <strong>downgrades</strong> you make to your add-on are applied at the <strong>end </strong>of the current billing cycle.</p>
<ul><li>So if you <strong>downgrade </strong>the number of monthly Prospector lead credits<strong> </strong><strong>during</strong> your annual subscription, the downgrade<strong> takes effect</strong> at the <strong>end</strong> of your annual billing cycle.</li></ul>
<div class="support-note success primary"><strong>Note: </strong>If multiple changes are made to your monthly credit allowance, the most recent settings added to your subscription are used.</div>
<hr>
<h2><a name="reading-your-invoice"></a>Reading your invoice</h2>
<p>Your Prospector credits are split into separate charges on your invoice because the more credits you buy, the cheaper the cost per unit. You can see how this works in the example below:</p>
<figure><img src="https://kb-cms.pipedriveassets.com/Screenshot%202021-06-11%20at%2016.49.34.png" alt="Invoice"></figure>
<p><br>In this case: </p>
<ul><li>The first 10 Prospector lead credits are <strong>included </strong>in the LeadBooster add-on<strong> at no extra cost. </strong></li><li>The next 30 are $1.00 per credit. </li><li>The final 60 are only $0.50 per credit.</li></ul>
<div class="support-note success primary"><strong>Note: </strong>For information on how Prospector collects data, check out <a href="https://support.pipedrive.com/article/how-does-the-prospector-feature-collect-data" target="_blank" rel="noreferrer noopener">this guide</a>. </div>
<hr>
<h2 style="text-align: justify">Cancelling your subscription<a name="cancelling-your-subscription"></a></h2>
<p style="text-align: justify">To see your Leadbooster subscription and make changes to it, go to <strong>Company settings &gt; Billing &gt; “Manage add-ons.”</strong></p>
<figure style="border:0px solid rgb(229,231,235);margin:0px auto 1em;padding:0px;clear:both;color:rgb(63,77,90);font-family:'system-ui';"><img src="https://kb-cms.pipedriveassets.com/pay%20for%20leads%202.jpg" alt=""></figure>
<p style="text-align: justify">From there, you can remove the LeadBooster add-on by selecting <strong>“Remove from plan,” </strong>and clicking <strong>“Add billing details” </strong>in the bottom-right corner.</p>
<figure style="border:0px solid rgb(229,231,235);margin:0px auto 1em;padding:0px;clear:both;color:rgb(63,77,90);font-family:'system-ui';"><img src="https://kb-cms.pipedriveassets.com/pay%20for%20leads%204.jpg" alt=""></figure>
<p style="text-align: justify">The cost of your next invoice is estimated in the bottom-right corner and adjusts in real-time to any changes made to your subscriptions. </p>
<div class="support-note success primary"><strong>Note: </strong>You can use this same method to re-activate your LeadBooster, but you’ll click <strong>“+ Add to plan” </strong>instead</div>

Paying for the LeadBooster add-on and Prospector lead credits

paying-for-leadbooster

Paying for Leadbooster

prospector

Prospector

reading-your-invoice

Reading your invoice

cancelling-your-subscription

Cancelling your subscription

<p style="text-align: justify">When using Pipedrive lead generation features like <a href="https://support.pipedrive.com/article/chatbot" target="_blank" rel="noreferrer noopener">Chatbot</a> and <a href="https://support.pipedrive.com/article/web-forms" target="_blank" rel="noreferrer noopener">Web Forms</a> and our paid add-on <a href="https://support.pipedrive.com/article/web-visitors-feature" target="_blank" rel="noreferrer noopener">Web Visitors</a>, certain cookies are used to provide the best experience for you and your customers.</p>
<p style="text-align: justify">These cookies are <strong>essential</strong> and can’t be omitted.</p>
<p style="text-align: justify">Furthermore, in order to provide you with the engagement statistics on the dashboard and allow troubleshooting on our end, we track certain events for Chatbot and Web Forms via a <strong>tracking script</strong>.</p>
<hr>
<h2 style="text-align: justify">What cookies are used when using our lead generation features?<a name="what-cookies-are-used-when-using-our-lead-generation-features"></a></h2>
<h3 style="text-align: justify">Chatbot and Web Forms protection<a name="chatbot-and-web-forms-protection"></a></h3>
<p style="text-align: justify">Both Chatbot and embedded Web Forms load a single Cloudflare cookie <code>__cf_bm</code>. This helps to identify and mitigate automated traffic and protect our infrastructure.</p>
<p style="text-align: justify">This cookie is attached to Pipedrive’s domain.<br></p>
<table><tbody><tr><td><div style="text-align: justify"><strong>Service creating the cookie</strong></div></td><td><div style="text-align: justify">Chatbot and Web Forms</div></td></tr><tr><td><div style="text-align: justify"><strong>Cookie name</strong></div></td><td><div style="text-align: justify"><code>__cf_bm</code></div></td></tr><tr><td><div style="text-align: justify"><strong>Cookie type</strong></div></td><td><div style="text-align: justify">Third-party</div></td></tr><tr><td><div style="text-align: justify"><strong>Expiration</strong></div></td><td><div style="text-align: justify">1 hour</div></td></tr><tr><td><div style="text-align: justify"><strong>Purpose</strong></div></td><td><div style="text-align: justify">Set by Cloudflare – bot protection</div></td></tr></tbody></table>
<div class="support-note success primary"><strong>Note:</strong> You can find more information about <code>__cf_bm</code> cookie in Cloudflare documentation <a href="https://developers.cloudflare.com/fundamentals/get-started/cloudflare-cookies/" target="_blank" rel="noreferrer noopener">here</a>.</div>
<h3 style="text-align: justify">Web Forms reCAPTCHA<br><a name="web-forms-re-captcha"></a></h3>
<p style="text-align: justify">When creating new Web Forms or editing the existing ones, you can choose whether the form is spam-protected or not.</p>
<p style="text-align: justify">When Spam Protection is enabled for Web Forms, we use Google reCAPTCHA, which adds a <code>_GRECAPTCHA</code> cookie to provide risk analysis.<br></p>
<table><tbody><tr><td><div style="text-align: justify"><strong>Service creating the cookie</strong></div></td><td><div style="text-align: justify">Web Forms</div></td></tr><tr><td><div style="text-align: justify"><strong>Cookie name</strong></div></td><td><div style="text-align: justify"><code>_GRECAPTCHA</code></div></td></tr><tr><td><div style="text-align: justify"><strong>Cookie type</strong></div></td><td><div style="text-align: justify">Third-party</div></td></tr><tr><td><div style="text-align: justify"><strong>Expiration</strong></div></td><td><div style="text-align: justify">179 days</div></td></tr><tr><td><div style="text-align: justify"><strong>Purpose</strong></div></td><td><div style="text-align: justify">Sent by Google reCAPTCHA when Web Forms spam protection is enabled. When spam protection is not enabled, the cookie won’t be loaded.</div></td></tr></tbody></table>
<div class="support-note success primary"><strong>Note:</strong> You can find more information about <code>_GRECAPTCHA</code> cookie in Google’s FAQ <a href="https://developers.google.com/recaptcha/docs/faq#does-recaptcha-use-cookies" target="_blank" rel="noreferrer noopener">here</a>.</div>
<h3 style="text-align: justify">Web Visitors<br><a name="web-visitors"></a></h3>
<p style="text-align: justify">When adding a tracking script to your website to collect visitor information, Dealfront sets <code>_lfa</code> and <code>_lfa_expiry</code> cookie to track all website visits. In addition, if the Pipedrive/Dealfront customer has configured the consent manager it will create the <code>_lfa_consent</code> cookie to keep track of what the visitor has answered to the consent dialog.</p>
<p style="text-align: justify">The visitor might also see traces of the <code>_lfa_test_cookie_stored</code> as it’s used to check if cookies are enabled or not.<br></p>
<table><tbody><tr><td><div style="text-align: justify"><strong>Service creating the cookie</strong></div></td><td><div style="text-align: justify">Web Forms</div></td></tr><tr><td><div style="text-align: justify"><strong>Cookie name</strong></div></td><td><div style="text-align: justify"><code>_lfa</code></div></td></tr><tr><td><div style="text-align: justify"><strong>Cookie type</strong></div></td><td><div style="text-align: justify">First-party</div></td></tr><tr><td><div style="text-align: justify"><strong>Expiration</strong></div></td><td><div style="text-align: justify">1 year</div></td></tr><tr><td><div style="text-align: justify"><strong>Purpose</strong></div></td><td><div style="text-align: justify">Set by Dealfront script to track website visits</div></td></tr></tbody></table>
<p style="text-align: justify"></p>
<table><tbody><tr><td><div style="text-align: justify"><strong>Cookie name</strong></div></td><td><div style="text-align: justify"><code>_lfa_expiry</code></div></td></tr><tr><td><div style="text-align: justify"><strong>Cookie type</strong></div></td><td><div style="text-align: justify">First-party</div></td></tr><tr><td><div style="text-align: justify"><strong>Purpose</strong></div></td><td><div style="text-align: justify">Set by Dealfront script to track website visits. A local storage variable to store the duration for the Dealfront <code>clientID</code> stored in browser <code>LocalStorage</code></div></td></tr></tbody></table>
<div class="support-note success primary"><strong>Note:</strong> You can find more information about these cookies on Dealfront’s page <a href="https://help.dealfront.com/en/articles/3700007-what-is-the-leadfeeder-tracker" target="_blank" rel="noreferrer noopener">here</a>. According to Dealfront, customers who will have their existing Dealfront accounts connected have the ability to configure cookies on their settings page inside Dealfront.<br></div>
<hr>
<h2>Chatbot and Web Forms event tracking<a name="chatbot-and-web-forms-event-tracking"></a></h2>
<p style="text-align: justify">In order to provide you with the engagement statistics for Chatbot and Web Forms on the feature dashboard and to allow troubleshooting from our end, certain events and end users’ engagement with those features are tracked via a <strong>tracking script</strong>.</p>
<p style="text-align: justify">When doing so, the <strong>tracking script</strong> collects the following information: <code>webformId</code>, <code>embedded (true/false)</code>, <code>URL</code> and <code>type of interaction (viewed/interacted)</code>.</p>
<p style="text-align: justify"><strong>No information about the end user or their device is collected</strong>, except for <code>User Agent</code> which is, however, not used by us in any way, whether to identify end users or otherwise.</p>
<p style="text-align: justify">We also use the features’ engagement information for our own analytical purposes. Nonetheless, we do so only in aggregate form and not in a manner that would identify any end users.</p>
<p style="text-align: justify">The tracking script is always used with the Chatbot and Web Form features.</p>
<p style="text-align: justify">End users can block Java Script and tracking in most browsers. That said, the Chatbot and Web Form features can’t be used in such cases.</p>

Knowledge Base

LeadBooster add-on

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