Knowledge Base

The Pipedrive AI suite provides a wide range of AI tools utilizing technology from OpenAI and in-house-developed AI software. This product suite is designed to automate routine sales tasks, streamline communication and enhance the efficiency of deal closures.

It includes five advanced features that aim to reduce time spent on tasks, boost performance and facilitate smarter decision-making in sales workflow management.

Below, you can see the Pipedrive AI features that come with each plan.

Learn how to switch plans in this article.

Where to find Pipedrive AI features?

To enable Pipedrive AI features, go to Tools and apps > Pipedrive AI.

AI SmartApp recommendations

Obtain personalized AI tools and app recommendations tailored to your business’s unique requirements, enhancing your CRM platform usage.

This approach increases efficiency, optimizes workflows and ensures the use of the most effective tools for maximum performance.

AI-powered Marketplace search

Powered by OpenAI, our search tool allows you and your sales teams to use natural language queries to easily find relevant third-party tools in our Marketplace, efficiently addressing any business challenges.

This capability facilitates the discovery of appropriate applications, leading to streamlined sales processes, time savings and increased revenue.

AI Sales Assistant (AISA)

Pipedrive’s AI Sales Assistant enhances deal closing by identifying patterns, recommending high-potential deals and suggesting priority actions.

This tool saves time and provides actionable insights through intelligent automation, enabling users to focus on critical tasks and streamline processes.

Learn more about AI Sales Assistant (AISA) in this article.

AI email summarization

Pipedrive’s AI email summarization feature condenses email threads into concise summaries, allowing you to quickly understand key points, save time and minimize information overload.

This feature improves decision-making and inbox management, thereby enhancing productivity.

Learn more about AI email summarization in this article.

AI email creation

Pipedrive’s AI email creation feature generates personalized emails quickly from basic prompts, saving time and improving communication.

This boost in efficiency facilitates swifter deal closures and increases engagement and lead conversion rates.

Learn more about AI email creation in this article.