How can I change or reset my password?
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Note: If the admin user has enabled enforced SSO in the company Pipedrive account, users in that account won’t be able to adjust or reset their login credentials. If that occurs, Pipedrive suggests reaching out to the admin user of your account for further information.
To change your Pipedrive password
- Go to Settings > Password and login > Change password
- In the “Current password” field, provide the current login password for your Pipedrive user account
- In the “New password” and ”Confirm password” fields, provide your desired password credentials
- Click the “Change password” button to save your new password
Note: We recommend activating the option to log out on all other devices.
To reset your Pipedrive password
If you’re attempting to log in and don’t recall your login password, simply click the “Forgot?” option listed in the password box.
If you’re currently logged into Pipedrive but still don’t recall your current password credentials, you’ll need to first log out of your account.
From there, simply enter your email address, and click “Get a new password”. You’ll receive a password reset email at the provided email address.
If you don’t receive a password reset email within a few minutes, you may have put in an email address that is not associated with a Pipedrive user account. We suggest trying again, with your known login email address.
Note: To help maintain the overall security of your Pipedrive user account, we suggest being vigilant and checking your active device login sessions, as well as your device login history for your account.
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