Usage limits in Pipedrive
In Pipedrive, usage limits are based on the plan you are on.
|Open deals (per company)|
|Custom fields (per company)|
|Insights reports (per user)|
|Custom visibility groups (per company)|
|Custom permission sets (per company)|
|Teams (per company)|
|Automations (active per user)|
|Multiple email sync (per user)|
1 email account
2 email accounts
3 email accounts
5 email accounts
You can view your usage details by going to Settings > Company > Usage.
You will be notified in-app and by email when you reach 80% and 100% of a limit.
Pipedrive will not delete any of your data when you are over a limit. However, you will be blocked from manually adding more of the exceeded data until you free up space or upgrade to a higher plan.
When you're at an open deal limit, excess deals created by automations, LeadBooster (Chatbot or Web Forms), public API, or during an import will instead be sent to your deals waitlist or import skip file respectively, both of which can be re-imported when there is more space in your account.
Learn more about how to free up space in your account in this article.