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Usage limits in Pipedrive

JT
Jenny Takahara, November 17, 2021

In Pipedrive, usage limits are based on the plan you are on. The limits for open deals, reports, and custom fields are as follows:

Open Deals (per company)Custom Fields (per company)Reports (per user)
Essential3,0003015
Advanced10,00010030
Professional100,0001000150
Enterprise UnlimitedUnlimitedUnlimited
Note: An Open Deal refers to a deal that has not been won, lost, or deleted. Report limits are per user and open deal and custom fields limits are per company.

You can view your usage details by going to Settings > Company > Usage.

You will be notified in-app and/or by email when you reach 80% and 100% of a limit.

Pipedrive will not delete any of your data when you are over a limit. However, you will be blocked from manually adding more of the exceeded data until you free up space or upgrade to a higher plan.

When you're at an open deal limit, excess deals created by Workflow Automations, LeadBooster (Chatbot or Web Forms), public API, or during an import will instead be sent to your Deals waitlist or import skip file respectively, both of which can be re-imported when there is more space in your account.

Learn more about how to free up space in your account in this article.

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