Knowledge Base

Who is the admin user of my account?

JT
Jenny Takahara, November 2, 2023

The admin user with account settings access is the first user that set up the account and the users that they assigned admin status since then.

If you are not sure who the admin user is on your account, for security reasons and to maintain user privacy, our support agents cannot answer this question for you. Unfortunately, there is no possibility for our support team to share this information with you.

In this case, one possibility would be for you to check the user that your invitation email to Pipedrive arrived from. In many cases, this user will still be the admin user.

Otherwise, you will need to contact your manager, supervisor, IT admin, or colleagues to find out who is the admin user on the account.

Note: The original creator of the account will be given account settings admin status, however this status can be removed or given to other users. You can check out this article for more information about user management.
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