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Support Center

How can I re-authenticate my Email Sync in Pipedrive?

You may receive a notice that the Email Sync needs to be re-authenticated in order to continue composing and receiving email within your Pipedrive account. This occurs when the login credentials for your synced email account are changed, which breaks the secure connection between your email account and Pipedrive.

To re-authenticate — and continue with the useful features of the Email Sync — simply provide your new login credentials, by going to Settings > Personal > Email integration.