Pipedrive offers numerous security-related features to give you full transparency of how and when your data is being accessed.
Admin users can set up Permission Sets to control what other users can do in Pipedrive, such as deleting deals or editing custom fields. You can see the full list of actions that can be controlled via Permission sets in this article. The number of permission sets you have depends on the plan you are on.
- Essential and Advanced plans
Two permission sets: 'regular users' and 'admin users'.
- Professional plan
Regular and admin users sets, plus one additional customizable permission set called 'managers'.
- Enterprise plan
The above three groups, plus the ability to create additional custom permission sets.
While Permission sets control what users can do in Pipedrive, Visibility groups control what deals, contacts, and products users can see. Creating visibility groups is useful if you want certain users to not see specific information in your company account. The number of visibility groups you have also depends on the plan you are on.
- Essential and Advanced plans
Two visibility groups: the item's owners & followers, or to the entire company.
- Professional or Enterprise plans
Four visibility groups: item's owner only, owner's visibility group, owner's visibility group and sub-groups, or to the entire company.
The 2FA feature adds an extra layer of security to confirm that the user trying to log into Pipedrive is actually who they say they are.
When 2FA is enabled, logging into Pipedrive will prompt an email to be sent to the email address you use to log into Pipedrive. This email will contain information about the login attempt as well as a verification link that will allow you access to your Pipedrive account.
Many large companies use a third-party SSO service such as Okta and Azure AD to allow users to securely authenticate and log into multiple applications with just one set of login credentials.
Pipedrive's Single sign-on feature will allow you to add Pipedrive to the SSO provider your company has set up, allowing for a stress-free Pipedrive login experience for users and a more secure way of for administrators to control user access.
The Security Dashboard feature will provide full-transparency of user access information and security-related activity that occurs in your company account.
- User access and device logs
Which users are accessing your account and any additional login information such as device, location, and login time.
- Audit log
A log of all of the security-related changes made in your company account by any user in the past two months.
- Security Assessment
A report on what Pipedrive believes are potential security vulnerabilities in your Pipedrive company account, based on current access and permission related user settings.
With the Security Rules feature, admin users of a Pipedrive company account can enforce access restrictions to ensure that business data is only available to the right people at the right place and time.
- 2FA: Two-factor authentication
Enforce 2FA for all users.
- Password rules
Enforce password related rules such as password strength, password expiration, and password reuse.
- IP address and time range access
The advanced rules section of the Security Rules feature will allow you to limit user access by IP address and time range.