Contacting Pipedrive support

JT
Jenny Takahara, February 23, 2021

Pipedrive's support team works around the clock. The type of support you can receive depends on the plan you are on. Learn more about Pipedrive plans here.

Plans

Users on the Essential, Advanced, Professional, and Enterprise plans will have access to support via email and chat. Enterprise plan users will also have access to our inbound calling line.

Plan Email Chat Call
Essential ✔️ ✔️
Advanced ✔️ ✔️
Professional ✔️ ✔️
Enterprise ✔️ ✔️ ✔️

Languages & Hours

We provide support in English, Portuguese, German, French, and Spanish.

Language Hours
English 24 hours a day, 7 days a week
Portuguese 24 hours a day, 7 days a week
German Monday-Friday, 9 am to 5 pm (UTC)
French Monday-Friday, 9 am to 5 pm (UTC)
Spanish Monday-Friday, 10 am to 10:30 pm (UTC)

How can I contact Pipedrive support?

To get in touch with our support team, log into your Pipedrive account and click on the Quick help question mark > Talk to us to open up a chat.

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You can also reach out to us via email at [email protected].

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