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German and French support: Monday-Friday, 9 am to 5 pm (UTC)
Spanish support: Monday-Friday, 11 am to 10:30 pm (UTC)

English and Portuguese support: 24 hours a day, 7 days a week
German and French support: Monday-Friday, 9 am to 5 pm (UTC)
Spanish support: Monday-Friday, 11 am to 10:30 pm (UTC)