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Support Center

Notifications and Activity Reminders

One of the most important parts of sales is always being aware of the progress of the conversations you're having with your customers, and the activities that keep those conversations progressing.

To keep updated, we suggest utilizing the notification bell in the Pipedrive app to stay aware of all of the updates made to the information you follow. The notification bell is found on the top bar within the Pipedrive app, next to the Support Center button.

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Whenever changes are made to deals that you own or follow, you will receive a notification in this location. These updates can be marked as read to remove the notification signifier. 

If you would prefer highly-visible, real-time information about the updates in your account, Pipedrive also offers native desktop notifications.
When enabled, native desktop notifications will provide your update information immediately in the bottom-right corner of the Pipedrive app in your internet browser.
To enable native desktop notifications in your account, go to Settings > Personal > Preferences > User interface, and set "Native desktop notifications" to Yes.

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If you feel that this is not sufficient for helping keep you up-to-date on the changes occurring in your account, we have other options available, such as the Email notifications feature.
To enable Email notifications in your company account, an Admin User can go to Settings > Features, and enable that feature. 

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Once enabled, the Email notifications can be customized by going to Settings > Personal > Preferences > Notifications
Simply choose the information you wish to be contained in those email notifications, and how often you would like to receive them, and click Save

Note: Keep in mind that updates done by fellow Pipedrive users that you are following will also appear in the body of these email notifications. 

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For further information, you can also set your options for Activity reminder emails for your account. Activity reminder emails can be set by going to Settings > Personal > Preferences > Activity reminder emails
These activity reminder emails will be sent to the email address associated with your Pipedrive user account at the chosen interval, with a summary of the upcoming activities you have scheduled. 

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