Knowledge Base

Security Rules access restrictions

If you see any of the following access restriction prompts or errors when trying to log into Pipedrive, your Admin user has set up Security Rules to restrict user access in your company account. We recommend reaching out to an Admin user for more information on these restrictions.

Note: Security Rules will not apply when accessing Pipedrive through the Mobile App. 


Two-factor authentication verification 

When the Two-factor authentication security rule has been applied, all users will receive a verification notice the next time they try to log into Pipedrive. 

Screen_Shot_2020-01-20_at_11.17.26_AM.png

 

Password strength requirements

If a Password strength rule is set up, all Admin and Regular users will be prompted with a Reset your password window according to those rules the next time they try to log into Pipedrive: 

Screen_Shot_2020-01-20_at_11.42.37_AM.png

Screen_Shot_2020-01-20_at_11.45.14_AM.png

 

Password expiration and reuse 

Once an Admin user sets up any Password expiration and reuse rule, all Admin and Regular users will be prompted to reset their password according to those rules the next time they try to log in. 

Screen_Shot_2020-01-20_at_12.02.24_PM.png

Depending on the condition set up under Password expires, you will be brought to a Reset your password window after that time frame passes. 

If the new password entered does not fulfill the requirement set up under Password reuse, you will see an error such as 'New password cannot be the same as the current password', or 'New password cannot be the same as previous password', depending on the condition set up. 

Screen_Shot_2020-01-20_at_11.58.44_AM.png

 

Advanced rules 

Advanced rules restrictions will be applied to only regular users when trying to access Pipedrive outside of a specific time frame or location specified. 

Screen_Shot_2020-01-20_at_2.12.25_PM.png

If an IP address restriction is set up, a regular user who tries to log into Pipedrive from a location not specified will see this access restricted notice when trying to log in: 

Screen_Shot_2020-01-20_at_2.05.49_PM.png

If a time range access restriction is set up, a regular user who tries to log into Pipedrive from outside of the time frame will see this access restricted notice when trying to log in: 

Screen_Shot_2020-01-20_at_2.06.23_PM.png

Was this article helpful?

Questions?    Get in touch